Dell C610 dvd burner not recognised

I have a Dell C610 laptop with a Pioneer DVD burner and Windows XP sp2.

None of the Burning softwares I have downloaded are able to find the drive.

Windows seems to read it fine. It even tells me there is a cd-r disk in it.

I’m assuming this is a problem with Windows and I want the burner to burn a Linux ISO image or else I’m stuck.

Is the burner seen in the devicemanager and what is the model number/name?