D-drive

i just had a new computer built for me. everything was great but now the d-drive wont read or copy no matter what i do, its a drw-22b1st asus. ayn help i would like, im new to all this

Does window$ recognize it? Can you see it in MY Computer?..Did it ever work before, and what proggies have you installed since this happened?..
Can you be a little bit more ‘specific’…