Well I've been in touch with cucusoft no help. I am able to play the burned dvds on my computer, I am able to watch from the output folder the avi movie I converted. I have tried differnt media and I have tried burning at a slower speed. Still won't play in my player, yet our friend who is using the same software & her disks will. The only codec she uses is cole2k she is using vista as well not sure of her other specs thoughl. Cucusoft support said to unistall pro software and all codecs, restart, reinstall cucusoft pro v 7 then to install and xvid codec and the vista codec pack. didn't work so uninstalled and reinstalled again, but instead of the vista codec pack used the k lite full codec pack as cucusoft also suggested. Still didn't work.
At this point I give up. I have wasted my $ buying a legit copy and they can't help. I would really like to have a software I can use to convert avi and or divx files to dvd that will play on our home players. K