Look guys, you’re assuming now that I don’t know how to burn anything, but that is not true. I burn things all the time, and they come out just fine. I have never tried to burn a movie before. If I wanted to figure out how to send you a burn log, I could figure it out, but I don’t think there’s any point in it. It is entirely possible I received a corruped dvdfab program, but I have uninstalled and installed it numerous times with the same problems coming back to haunt me, and I also know how to completely eliminate a program though the Vista registry and remove all instances of it. I am not a total idoit here, just not a techie. And, my Windows Vista is installed correctly. I had the assistance of a Microsoft tech support supervisor in Canada help me with that when the program was initially installed, and on numerous other occasions as well when the program updated and went buggy, and I was smart enough to figure out when both of my DVD drives stopped functioning because Vista updated, but Microsoft tech support wasn’t able to fix that problem out. I discovered Vista actually went to my bios and changed the settings there, which is why neither drive was working. Vista had them set up other than the way they were installed. I received free tech support for that. I made sure the program installed correctly when I had problems installing it on my new hard drive.
Forget all that truly high tech stuff for just a minute please, and go back to before you guys all got so darned intelligent and computer savvy. That’s not all of us out here. I got on this darned website because I was forced to when I found there is no tech support for the dvdfab program, and then I read a post saying Fangtao doesn’t answer e-mails or phone calls. I, for one, have never purchased any computer programs that don’t include technical support with the program, and I probably wouldn’t have bought this one had I known that in advance. Even Microsoft has technical support. You may have to pay for it, but they do have it, and it’s just a phone call away or over the computer, and I have yet to be able to fix one of my problems over the computer. I have always had to phone for support. The most difficult problems, like the all of a sudden non-functioning disc drives, didn’t have answers at the Microsoft on-line support site, and unbeknowst to me, tech support wasn’t smart enough to figure out the bios change either.
If you would be so kind as to go back through the other posts, you will see I am not the only one having these problems with this program. There are hosts and hosts of other’s having the same issues with it. It’s not just me, and the brand new one that just came out yesterday is already crashing computers.
Do all of you have the latest version of this dvd fab gold program, or are you running the older version that nobody is having trouble with? Because, unless you’re using the same version I am, then it’s not fair to pick on me about it. Believe me when I tell you none of the features on the program I downloaded function properly, and there is nothing wrong with my Vista program, except for the phantom blue screen phenom that just showed up, and I have yet to figure out a fix for that just yet. That happened after a Vista update too for crying out loud. I know there are going to be bugs in computer programs to be dealt with, and I know there isn’t a fix for everything. It’s just that this program I just downloaded and have been trying to get to work for hours on end is completely non-functioning, and please believe me when I tell you that. It doesn’t work at all, and there has been nothing I can do to get it to work, and I don’t believe there is anything you guys can do to get it to work. If I thought there was, I’d jump in here with you and try a bunch of stuff, but I’ve actually already been doing that on my own to no darned avail. My father has dvdfab, but it’s 4. something, and his is working fine, and he and I were on the phone going through my version, and he wasn’t able to help either, and he rips and burns discs daily and has a version of this same program.
Please be nice because you’re dealing with a total novice here on this program and computer programming, and it’s the only program I’ve ever bought that has been this non-functioning, and I did pay for it, and I have every right to feel as though I’ve been rippd off and taken for my darned money by buying a program that doesn’t do what it says it will, much less won’t function in any capacity at all.