I'm not getting any error messages on the actual drive. When I expand the folder in windows explorer it's empty. I have the ROXIO program and when I try to burn a CD it tells me to put in a CD...and there is already one in there....creepy... It doesn't even recognize that a CD is in the drive. That's why I'm confused as to why it says it's working properly. It's detected in windows and I have tried to download the most recent firmware but when I try to install it, it cannot find the device to upgrade. UGH, I think I just need a new one.
Hope that helps!