Critical error when burning, help!

Hi,

Recently on two DVDs that i have ripped using DVD Shrink and DVD Decryptor have brought up error messages. The message is ‘Can’t connect to hardware access layer (Patin-Couffin or ASPI)’. What is the reason for this error? Does it have to do with the rip, the software, or the DVD? Any help would be greatly appreciated. If it matter I have burned a DVD with this same ripper+burner configuration. Any help would be greatly appreciated. I can also be contacted via email at mdolsen@comcast.net or AIM at hornetftbl51.

Thanks,

Sting12

contact the vso technical support team via the technical form on their web site.

Can you offer any advice other than emailing them? I never registered with them and they are saying that the file for the log is to large. Has anyone dealt directly with this problem or could give me advice of where to find info? Maybe another forum?

Thanks