While trying to backup a DVD, I get a processing error / Data error / Bad CRC, 87% of the way through the read. Clone DVD won't go any further even though I hit retry several times. Do I need to go back to the manufacturer to see if they will replace the disk?
When I play it on my DVD player, it hiccups (pauses for a few seconds), and then continues. Is there a way to get Clone DVD to bypass the error and continue reading (and then writing) like the DVD player does?
When I look very carefully, I can see a 15 degree arc where it looks like something lightly scratched the surface.