During Hurricane Sandy we had a power failure, and a hard drive crashed. I installed a new hard drive, but to get the machine running again, I think I just need the ACER installation disk for the O/S. We bought the system used, and I am trying to get the disk from the store where we bought it. ACER support ended. Am I on the right track?
Also, it is not essential, but how do you transfer the data from the crashed hard disk? Is the only option to take it to a technician?
You will probably find it easier to go to Acer and order the Recovery disks directly from them. I had to do that for my Toshiba laptop because I forgot to make Recovery DVD’s when I first got the laptop. Lesson learned.
My old workplace used data recovery, but depending on the place, it can take weeks and weeks to recovery the data and cost into the 1000’s depending on how much they have to do and how much is on the disk.
One crazy thing you can try after exhausting all other options is putting your HD in the freezer. Supposedly this trick has worked for some people. The only explanation for this that makes some sense is that the disc or discs inside get warped or malformed over time and that the cold shrinks them to the point where they can function enough to pull off data. Again, this is a last resort and there’s no guarantee. But if you really want your data…