Couple of problems with vso

vbimport

#1

Hello everyone

I am having some problems with the program convertxtodvd and wondered if anyone can tell me how to fix it if possible. When I start to convert I try to close my preview screen and the program freezes up and does not respond. The same thing happens when I try to minimize the screen. I then have to go to task manager and close the program and reopen and start over again. It works fine if I just leave my preview screen running or leave it maximized. I did not have this problem with the trial version. I have contacted vso and no response so far. They usually are very good at getting back to me.
Does anyone have any idea what is happening here?


#2

In the ConvertX window, go to “Actions>Conversion Priority” and set it to either Below Normal or Lowest. Then start the conversion process. See if this changes anything.


#3

Thanks for the reply

I tried your suggestion. Could not get conversion priority to highlight in actions tab. However did get there through settings tab. Set at lowest priority. Started conversion no problem. Then I minimized no problem. Great so far. I then enabled preview screen after restore and the program froze and did not respond. Problem half fixed by doing what you said.


#4

Try updating DirectX - it needs to be at least 9.


#5

Thanks for the reply
However if you will excuse my ignorance but what is directX?


#6

See http://www.microsoft.com/windows/directx/default.aspx, there is also a download link on that page.


#7

Thank you very much
I am downloading as we speak. Hope that fixes the problem.
We will see.


#8

Well I am not having the problems at the moment so it looks like the remedy was good.
Thanks a lot