Copying clips off harddrive out of samsung recorder

[qanda]This thread is about the Samsung DVD/HDD Recorder. Click here to see full specs[/qanda]can anyone help ?
I’ve got this samung SH855 recorder with a 250 Gb hdd it won’t copy anything off the hdd like it should. http://club.cdfreaks.com/images/smilies/4/angry.gif
is there any way I can copy the MPG files to my computer?
because I don’t want too lose whats on the HDD :a