Copy DVD

I am copying DVD Movie to my Harddisk, but when during copy progress come out message
“Couldn’t copy VTS_01_1.VOB, secondary cycric error”
What must I do to resolve these problem?
Note: DVD is new, no scratch, and when played with Windows Media Player no problem just like on my DVD Player.

[quote=R_Soleh;2201028]I am copying DVD Movie to my Harddisk, but when during copy progress come out message
"Couldn’t copy VTS_01_1.VOB, secondary cycric error"
What must I do to resolve these problem?
Note: DVD is new, no scratch, and when played with Windows Media Player no problem just like on my DVD Player.[/quote]
Need to know what program you are using to copy this DVD as it seems like it is outdated and no longer can handle the copy protection we have now.

[QUOTE=R_Soleh;2201028]I am copying DVD Movie to my Harddisk, but when during copy progress come out message
"Couldn’t copy VTS_01_1.VOB, secondary cycric error"
What must I do to resolve these problem?
Note: DVD is new, no scratch, and when played with Windows Media Player no problem just like on my DVD Player.[/QUOTE]

I would say even thogh it is new it is still bad not the first time this has happen return it and get a new one.