Using Plextor 12/10/32A, firmware revision 1.8, and Windows98se.
Problem: When creating music CDs everything appears to work properly, but the tracks on the newly created CD just play noise. The CD is recognized by Windows Explorer as an audio CD and shows all the tracks, but each track is only 1kb in size. I have tried a number of different programs with the same result: Easy CD Creator, Musicmatch, Nero, CD Clone. I have tried burning from CD to CD, from the hard drive to the CD, and from the Plextor to itself. I have tried burning commercial music CDs and MP3 files on my hard drive.
Actually I had this problem before and called it in. It was the ASPI layer and when I fixed that I was able to create a working music CD. I hadn’t done one in awhile and when I tried recently, it was back to the noise.
I have run aspichk.exe and it reports everything is ok. I have checked the Audio Compression Codes in Multimedia/Devices and the Fraunhofer IIS MPEG Layer 3 Code is version 1.9.
I did try to update the firmware to version 1.9 but I got the following messages:
Found device @ (2,0)
transferring bytes 491520 - 524288
error sending firmware (4:40:F5)
I then went through the software deletion process Plextor recommended and reinstalled the ASPI layer. Now when I try to update the firmware the computer locks as soon as it starts transferring bytes, and in a few seconds reboots.
The Plextor is connected as a master (and at the end of the cable) to the IDE connector with no other devices. I’m using an ASUS CUBX motherboard.
Any help will be appreciated, Plextor hasn’t been much help.