ConvertXtoDvd transcoder Error

I have used ConvertXtoDvd for a while now, but for some reason I am getting and error that asks that if i should send the probelm to microsoft or not. here is the message “ConvertXtoDVD transcoder has encountered a problem and needs to close. We are sorry for the inconvenience” what should i do to fix it. other programs like photodvd dont work too. Can anyone help?


Sounds like some spring cleaning is needed for you computer. Scan for virus and also take a look at this link
"4 ways to speed up your computer"