Hi, I did manage to get though to Pavtube back in August and we exchanged a few emails - sad to say that my problem was not resolved and I've not heard back from them since.
The email address that I did get a response with is:
Still worth a try and let us know if you get a response.
I'm going to give them one last chance - ah, just send the email and got this back:
Delivery to these recipients or groups is complete, but no delivery notification was sent by the destination server:
Not a great way to run a company IMHO...
This software is quite expensive so it looks like I'm going to have to go to one of their competitors and purchase another blu-ray disk back-up software package.
Any suggestions as to good alternatives to Pavtube?