Computer shuts down when copying movie

Hi, I am having a big problem. When I try to burn a movie dvd fab gold copys the movie, but when i try to transfer it to a blank dvd my computer well shut down. I usually just leave my computer to burn the dvd and when I come back it is shut down, I have to pull the plug on it and reinsert it to get it to come back on, the power switch will do nothing. The program does not complete the burn. Dvd player says disk is dirty. Any help would be great. Thanks

A few more details will help,post the burn log.Are you trying to burn through fab in one step or from the hard drive after ripping?Full disc/main movie/?What version are you using?Have you been able to burn before?

Wow, that’s a new one! Sorry you’re having trouble. The bottom link in my sig will show you how to find and post the burn log that tgidday referred to in his post, and it will be a big help. Also make sure you dont have the “Shut Down PC When Done” box checked (it doesn’t appear until after you click Start to begin the copy process).

Hi budman5555 and welcome to cdfreaks,

From the info you posted, I’d guess your psu is failing, overheating or both.
Is your case dusty? Have you cleaned it out lately? blowers working adequately?..etc.
Any new hardware changes?
Make certain all your cables and connections are ok and snug.

You could check the voltages with your bios or software like SpeedFan (freeware). Unfortunately, the only truly reliable method is to test the 3 rails with a multimeter. You can google this and find a decent guide, but you’d also have to borrow or buy a multimeter. Another possibility is to try another psu, borrowed or spare.

You could also try a less scientific method and just take some of the load off…it sounds like your using 2 optical drives. Try unplugging the power to the offending burner and try gold again, just using 1 burner if this is a possibility.

Have you actually seen the system crash, any error messages?
Your system specs would help a great deal along with the burn log that signals and tgidday asked for…if you have one.

Hi, Here are the burn logs from my last couple of attempts.
6/26/2007 10:13:51 PM info ******************** Report session closed *********************
6/26/2007 10:13:03 PM info New media inserted. Burning layer is ready to write
6/26/2007 10:12:37 PM info Media removed. Burning layer not ready to write
6/26/2007 9:49:37 PM info New media inserted. Burning layer is ready to write
6/26/2007 9:49:35 PM info Current Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/26/2007 9:49:35 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
6/26/2007 9:49:35 PM info User default language : 1033 (0x0409h) - English (United States)
6/26/2007 9:49:35 PM info System default language : 1033 (0x0409h) - English (United States)
6/26/2007 9:49:35 PM info DLL Version 2.1.2.321
6/26/2007 9:49:35 PM info DLL C:\Program Files\DVDFab Gold 3\vso_hwe.dll
6/26/2007 9:49:35 PM info Version 3, 1, 3, 2
6/26/2007 9:49:35 PM info ExeName : "C:\Program Files\DVDFab Gold 3\DVDFabGold.exe"
6/26/2007 9:49:35 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
6/26/2007 9:49:35 PM info ******************** Report session started ********************

6/26/2007 10:13:03 PM info New media inserted. Burning layer is ready to write
6/26/2007 10:12:37 PM info Media removed. Burning layer not ready to write
6/26/2007 9:49:37 PM info New media inserted. Burning layer is ready to write
6/26/2007 9:49:35 PM info Current Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/26/2007 9:49:35 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
6/26/2007 9:49:35 PM info User default language : 1033 (0x0409h) - English (United States)
6/26/2007 9:49:35 PM info System default language : 1033 (0x0409h) - English (United States)
6/26/2007 9:49:35 PM info DLL Version 2.1.2.321
6/26/2007 9:49:35 PM info DLL C:\Program Files\DVDFab Gold 3\vso_hwe.dll
6/26/2007 9:49:35 PM info Version 3, 1, 3, 2
6/26/2007 9:49:35 PM info ExeName : "C:\Program Files\DVDFab Gold 3\DVDFabGold.exe"
6/26/2007 9:49:35 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
6/26/2007 9:49:35 PM info ******************** Report session started ********************

6/26/2007 4:30:41 PM info ******************** Report session closed *********************
6/26/2007 4:30:38 PM info New media inserted. Burning layer is ready to write
6/26/2007 4:29:35 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
6/26/2007 4:29:35 PM info New Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/26/2007 4:29:20 PM info Current Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/26/2007 4:29:20 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
6/26/2007 4:29:20 PM info User default language : 1033 (0x0409h) - English (United States)
6/26/2007 4:29:20 PM info System default language : 1033 (0x0409h) - English (United States)
6/26/2007 4:29:20 PM info DLL Version 2.1.2.321
6/26/2007 4:29:20 PM info DLL C:\Program Files\DVDFab Gold 3\vso_hwe.dll
6/26/2007 4:29:20 PM info Version 3, 1, 3, 2
6/26/2007 4:29:20 PM info ExeName : "C:\Program Files\DVDFab Gold 3\DVDFabGold.exe"
6/26/2007 4:29:20 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
6/26/2007 4:29:20 PM info ******************** Report session started ********************

6/26/2007 4:30:38 PM info New media inserted. Burning layer is ready to write
6/26/2007 4:29:35 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
6/26/2007 4:29:35 PM info New Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/26/2007 4:29:20 PM info Current Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/26/2007 4:29:20 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
6/26/2007 4:29:20 PM info User default language : 1033 (0x0409h) - English (United States)
6/26/2007 4:29:20 PM info System default language : 1033 (0x0409h) - English (United States)
6/26/2007 4:29:20 PM info DLL Version 2.1.2.321
6/26/2007 4:29:20 PM info DLL C:\Program Files\DVDFab Gold 3\vso_hwe.dll
6/26/2007 4:29:20 PM info Version 3, 1, 3, 2
6/26/2007 4:29:20 PM info ExeName : "C:\Program Files\DVDFab Gold 3\DVDFabGold.exe"
6/26/2007 4:29:20 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
6/26/2007 4:29:20 PM info ******************** Report session started ********************

6/24/2007 8:20:17 PM info ******************** Report session closed *********************
6/24/2007 8:17:39 PM info Current Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/24/2007 8:17:39 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
6/24/2007 8:17:39 PM info User default language : 1033 (0x0409h) - English (United States)
6/24/2007 8:17:39 PM info System default language : 1033 (0x0409h) - English (United States)
6/24/2007 8:17:39 PM info DLL Version 2.1.2.321
6/24/2007 8:17:39 PM info DLL C:\Program Files\DVDFab Gold 3\vso_hwe.dll
6/24/2007 8:17:39 PM info Version 3, 1, 3, 2
6/24/2007 8:17:39 PM info ExeName : "C:\Program Files\DVDFab Gold 3\DVDFabGold.exe"
6/24/2007 8:17:39 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
6/24/2007 8:17:39 PM info ******************** Report session started ********************

6/24/2007 8:17:39 PM info Current Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/24/2007 8:17:39 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
6/24/2007 8:17:39 PM info User default language : 1033 (0x0409h) - English (United States)
6/24/2007 8:17:39 PM info System default language : 1033 (0x0409h) - English (United States)
6/24/2007 8:17:39 PM info DLL Version 2.1.2.321
6/24/2007 8:17:39 PM info DLL C:\Program Files\DVDFab Gold 3\vso_hwe.dll
6/24/2007 8:17:39 PM info Version 3, 1, 3, 2
6/24/2007 8:17:39 PM info ExeName : "C:\Program Files\DVDFab Gold 3\DVDFabGold.exe"
6/24/2007 8:17:39 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
6/24/2007 8:17:39 PM info ******************** Report session started ********************

6/9/2007 7:31:35 PM info ******************** Report session closed *********************
6/9/2007 5:26:25 PM info Media removed. Burning layer not ready to write
6/9/2007 5:26:22 PM info Finalization Time 00:01:21 - Total completion time 01:14:11
6/9/2007 5:25:01 PM info Write finished in 01:12:50 - Finalization start here. Avg. burn rate 0.82
6/9/2007 4:12:22 PM info Lead-in burning time (mS) 11539
6/9/2007 4:12:10 PM info Write started 2202256 sectors to write
6/9/2007 4:12:10 PM info Init success: DVD-R packet writing
6/9/2007 4:12:10 PM info Writing speed requested x4.0, effective x4.0
6/9/2007 4:12:10 PM info Available write speed: 4x
6/9/2007 4:12:10 PM info Media ID: UME01
6/9/2007 4:12:10 PM info Media type: DVD-R
6/9/2007 4:12:10 PM info PIO Mode
6/9/2007 4:12:10 PM info Scanned files #30, folder #2 - total size 4509069312 b. (4.2 Gb.)
6/9/2007 4:12:10 PM info Inserted media type : DVD-R
6/9/2007 4:12:10 PM info Write started
6/9/2007 4:12:02 PM info New media inserted. Burning layer is ready to write
6/9/2007 12:31:50 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
6/9/2007 12:31:50 PM info New Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/9/2007 12:31:38 PM info Current Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/9/2007 12:31:38 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
6/9/2007 12:31:38 PM info User default language : 1033 (0x0409h) - English (United States)
6/9/2007 12:31:38 PM info System default language : 1033 (0x0409h) - English (United States)
6/9/2007 12:31:38 PM info DLL Version 2.1.2.321
6/9/2007 12:31:38 PM info DLL C:\Program Files\DVDFab Gold 3\vso_hwe.dll
6/9/2007 12:31:38 PM info Version 3, 1, 3, 0
6/9/2007 12:31:38 PM info ExeName : "C:\Program Files\DVDFab Gold 3\DVDFabGold.exe"
6/9/2007 12:31:38 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
6/9/2007 12:31:38 PM info ******************** Report session started ********************

6/9/2007 5:26:25 PM info Media removed. Burning layer not ready to write
6/9/2007 5:26:22 PM info Finalization Time 00:01:21 - Total completion time 01:14:11
6/9/2007 5:25:01 PM info Write finished in 01:12:50 - Finalization start here. Avg. burn rate 0.82
6/9/2007 4:12:22 PM info Lead-in burning time (mS) 11539
6/9/2007 4:12:10 PM info Write started 2202256 sectors to write
6/9/2007 4:12:10 PM info Init success: DVD-R packet writing
6/9/2007 4:12:10 PM info Writing speed requested x4.0, effective x4.0
6/9/2007 4:12:10 PM info Available write speed: 4x
6/9/2007 4:12:10 PM info Media ID: UME01
6/9/2007 4:12:10 PM info Media type: DVD-R
6/9/2007 4:12:10 PM info PIO Mode
6/9/2007 4:12:10 PM info Scanned files #30, folder #2 - total size 4509069312 b. (4.2 Gb.)
6/9/2007 4:12:10 PM info Inserted media type : DVD-R
6/9/2007 4:12:10 PM info Write started
6/9/2007 4:12:02 PM info New media inserted. Burning layer is ready to write
6/9/2007 12:31:50 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
6/9/2007 12:31:50 PM info New Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/9/2007 12:31:38 PM info Current Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/9/2007 12:31:38 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
6/9/2007 12:31:38 PM info User default language : 1033 (0x0409h) - English (United States)
6/9/2007 12:31:38 PM info System default language : 1033 (0x0409h) - English (United States)
6/9/2007 12:31:38 PM info DLL Version 2.1.2.321
6/9/2007 12:31:38 PM info DLL C:\Program Files\DVDFab Gold 3\vso_hwe.dll
6/9/2007 12:31:38 PM info Version 3, 1, 3, 0
6/9/2007 12:31:38 PM info ExeName : "C:\Program Files\DVDFab Gold 3\DVDFabGold.exe"
6/9/2007 12:31:38 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
6/9/2007 12:31:38 PM info ******************** Report session started ********************

6/4/2007 11:59:13 PM info ******************** Report session closed *********************
6/4/2007 11:40:54 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
6/4/2007 11:40:54 PM info New Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/4/2007 11:40:46 PM info Current Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/4/2007 11:40:46 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
6/4/2007 11:40:46 PM info User default language : 1033 (0x0409h) - English (United States)
6/4/2007 11:40:46 PM info System default language : 1033 (0x0409h) - English (United States)
6/4/2007 11:40:46 PM info DLL Version 2.1.2.321
6/4/2007 11:40:46 PM info DLL C:\Program Files\DVDFab Gold 3\vso_hwe.dll
6/4/2007 11:40:46 PM info Version 3, 1, 2, 6
6/4/2007 11:40:46 PM info ExeName : "C:\Program Files\DVDFab Gold 3\DVDFabGold.exe"
6/4/2007 11:40:46 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
6/4/2007 11:40:46 PM info ******************** Report session started ********************

6/4/2007 11:40:54 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
6/4/2007 11:40:54 PM info New Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/4/2007 11:40:46 PM info Current Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/4/2007 11:40:46 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
6/4/2007 11:40:46 PM info User default language : 1033 (0x0409h) - English (United States)
6/4/2007 11:40:46 PM info System default language : 1033 (0x0409h) - English (United States)
6/4/2007 11:40:46 PM info DLL Version 2.1.2.321
6/4/2007 11:40:46 PM info DLL C:\Program Files\DVDFab Gold 3\vso_hwe.dll
6/4/2007 11:40:46 PM info Version 3, 1, 2, 6
6/4/2007 11:40:46 PM info ExeName : "C:\Program Files\DVDFab Gold 3\DVDFabGold.exe"
6/4/2007 11:40:46 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
6/4/2007 11:40:46 PM info ******************** Report session started ********************

6/4/2007 12:19:29 PM info ******************** Report session closed *********************
6/4/2007 4:18:56 AM info Media removed. Burning layer not ready to write
6/4/2007 4:16:46 AM error Write error at 1164320 (16) - Code 05 21 02 [Illegal request, Invalid address for Write]
6/4/2007 3:31:25 AM info Lead-in burning time (mS) 13454
6/4/2007 3:31:11 AM info Write started 2202256 sectors to write
6/4/2007 3:31:11 AM info Init success: DVD-R packet writing
6/4/2007 3:31:11 AM info Writing speed requested x16.0, effective x16.0
6/4/2007 3:31:11 AM info Available write speed: 16x, 12x, 8x, 4x
6/4/2007 3:31:11 AM info Media ID: MCC 03RG20
6/4/2007 3:31:11 AM info Media type: DVD-R
6/4/2007 3:31:11 AM info PIO Mode
6/4/2007 3:31:11 AM info Scanned files #30, folder #2 - total size 4509069312 b. (4.2 Gb.)
6/4/2007 3:31:11 AM info Inserted media type : DVD-R
6/4/2007 3:31:11 AM info Write started
6/4/2007 3:31:01 AM info New media inserted. Burning layer is ready to write
6/4/2007 1:44:37 AM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
6/4/2007 1:44:37 AM info New Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/4/2007 1:44:17 AM info Current Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/4/2007 1:44:17 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
6/4/2007 1:44:17 AM info User default language : 1033 (0x0409h) - English (United States)
6/4/2007 1:44:17 AM info System default language : 1033 (0x0409h) - English (United States)
6/4/2007 1:44:17 AM info DLL Version 2.1.2.321
6/4/2007 1:44:17 AM info DLL C:\Program Files\DVDFab Gold 3\vso_hwe.dll
6/4/2007 1:44:17 AM info Version 3, 1, 2, 6
6/4/2007 1:44:17 AM info ExeName : "C:\Program Files\DVDFab Gold 3\DVDFabGold.exe"
6/4/2007 1:44:17 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
6/4/2007 1:44:17 AM info ******************** Report session started ********************

6/4/2007 4:18:56 AM info Media removed. Burning layer not ready to write
6/4/2007 4:16:46 AM error Write error at 1164320 (16) - Code 05 21 02 [Illegal request, Invalid address for Write]
6/4/2007 3:31:25 AM info Lead-in burning time (mS) 13454
6/4/2007 3:31:11 AM info Write started 2202256 sectors to write
6/4/2007 3:31:11 AM info Init success: DVD-R packet writing
6/4/2007 3:31:11 AM info Writing speed requested x16.0, effective x16.0
6/4/2007 3:31:11 AM info Available write speed: 16x, 12x, 8x, 4x
6/4/2007 3:31:11 AM info Media ID: MCC 03RG20
6/4/2007 3:31:11 AM info Media type: DVD-R
6/4/2007 3:31:11 AM info PIO Mode
6/4/2007 3:31:11 AM info Scanned files #30, folder #2 - total size 4509069312 b. (4.2 Gb.)
6/4/2007 3:31:11 AM info Inserted media type : DVD-R
6/4/2007 3:31:11 AM info Write started
6/4/2007 3:31:01 AM info New media inserted. Burning layer is ready to write
6/4/2007 1:44:37 AM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
6/4/2007 1:44:37 AM info New Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/4/2007 1:44:17 AM info Current Drive selected : 2:0:0 - HL-DT-ST DVDRRW GSA-H20L S632 [E] (Ide)
6/4/2007 1:44:17 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
6/4/2007 1:44:17 AM info User default language : 1033 (0x0409h) - English (United States)
6/4/2007 1:44:17 AM info System default language : 1033 (0x0409h) - English (United States)
6/4/2007 1:44:17 AM info DLL Version 2.1.2.321
6/4/2007 1:44:17 AM info DLL C:\Program Files\DVDFab Gold 3\vso_hwe.dll
6/4/2007 1:44:17 AM info Version 3, 1, 2, 6
6/4/2007 1:44:17 AM info ExeName : "C:\Program Files\DVDFab Gold 3\DVDFabGold.exe"
6/4/2007 1:44:17 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
6/4/2007 1:44:17 AM info ******************** Report session started ********************

I do not know why it made duplicates in the log? I am using Dvdfab gold the most current one. I also always burn the whole movie. I just started to have this problem the last couple of movies I have tried to burn. My computer is fairly new (like a year old), it is a H.P. When I first got it the burn process would be fairly quick, like an hour tops, since then it has taken longer and longer for it to burn movies. Now I usually put the movie in and start the process and come back a couple of hours later and change out the disk to a blank dvd. This was working until recently when I came back for the finished product the computer was off. The last three times I tried to make a copy this has happened, the movies are norbit, and ghost rider. Any help would be greatly appreciated. Thanks

Your burner is set to PIO mode,use reset DMA in fab gold should fix it,if not please post back.

Also switch from packet writting to SAO