Computer retard needs help

hi all. I bouthg this worked great a few months ago went to use it again and it keeps crashing or not finding disk info. Not sure how to troubleshott this ( see post heading) but i pull the crash info i think…here goes

<Exception><ExceptionRecord ModuleName=“C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe” ExceptionCode=“0xc0000005” ExceptionDescription=“EXCEPTION_ACCESS_VIOLATION” ExceptionAddress=“0x659fcb72”/><Processor Architecture=“PROCESSOR_ARCHITECTURE_INTEL” Level=“Unknown” NumberOfProcessors=“2”/><OperatingSystem MajorVersion=“5” MinorVersion=“1” BuildNumber=“2600” CSDVersion=“Service Pack 2”/><Modules><Module FullPath=“C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe” BaseAddress=“0x00400000” Size=“0x00cdc000” TimeStamp=“10/11/2007 20:35:14” FileVersion=“3.2.1.0” ProductVersion=“3.2.1.0”/><Module FullPath=“C:\WINDOWS\SYSTEM32
tdll.dll” BaseAddress=“0x7c900000” Size=“0x000b0000” TimeStamp=“08/04/2004 03:56:36” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\kernel32.dll” BaseAddress=“0x7c800000” Size=“0x000f5000” TimeStamp=“04/16/2007 11:52:53” FileVersion=“5.1.2600.3119” ProductVersion=“5.1.2600.3119”/><Module FullPath=“C:\WINDOWS\SYSTEM32\winmm.dll” BaseAddress=“0x76b40000” Size=“0x0002d000” TimeStamp=“08/04/2004 03:56:46” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\user32.dll” BaseAddress=“0x7e410000” Size=“0x00090000” TimeStamp=“03/08/2007 11:36:28” FileVersion=“5.1.2600.3099” ProductVersion=“5.1.2600.3099”/><Module FullPath=“C:\WINDOWS\SYSTEM32\gdi32.dll” BaseAddress=“0x77f10000” Size=“0x00047000” TimeStamp=“06/19/2007 09:31:19” FileVersion=“5.1.2600.3159” ProductVersion=“5.1.2600.3159”/><Module FullPath=“C:\WINDOWS\SYSTEM32\advapi32.dll” BaseAddress=“0x77dd0000” Size=“0x0009b000” TimeStamp=“08/04/2004 03:56:41” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\rpcrt4.dll” BaseAddress=“0x77e70000” Size=“0x00091000” TimeStamp=“07/09/2007 09:16:16” FileVersion=“5.1.2600.3173” ProductVersion=“5.1.2600.3173”/><Module FullPath=“C:\WINDOWS\SYSTEM32\msimg32.dll” BaseAddress=“0x76380000” Size=“0x00005000” TimeStamp=“08/04/2004 03:56:43” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\comdlg32.dll” BaseAddress=“0x763b0000” Size=“0x00049000” TimeStamp=“08/04/2004 03:56:41” FileVersion=“6.0.2900.2180” ProductVersion=“6.0.2900.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\shlwapi.dll” BaseAddress=“0x77f60000” Size=“0x00076000” TimeStamp=“09/23/2006 13:12:50” FileVersion=“6.0.2900.2995” ProductVersion=“6.0.2900.2995”/><Module FullPath=“C:\WINDOWS\SYSTEM32\msvcrt.dll” BaseAddress=“0x77c10000” Size=“0x00058000” TimeStamp=“08/04/2004 03:56:43” FileVersion=“7.0.2600.2180” ProductVersion=“6.1.8638.2180”/><Module FullPath=“C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll” BaseAddress=“0x773d0000” Size=“0x00103000” TimeStamp=“08/25/2006 11:45:55” FileVersion=“6.0.2900.2982” ProductVersion=“6.0.2900.2982”/><Module FullPath=“C:\WINDOWS\SYSTEM32\shell32.dll” BaseAddress=“0x7c9c0000” Size=“0x00815000” TimeStamp=“12/19/2006 17:52:18” FileVersion=“6.0.2900.3051” ProductVersion=“6.0.2900.3051”/><Module FullPath=“C:\WINDOWS\SYSTEM32\winspool.drv” BaseAddress=“0x73000000” Size=“0x00026000” TimeStamp=“08/04/2004 03:56:57” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\oledlg.dll” BaseAddress=“0x7df70000” Size=“0x00022000” TimeStamp=“10/16/2006 12:15:00” FileVersion=“5.1.2600.3016” ProductVersion=“5.1.2600.3016”/><Module FullPath=“C:\WINDOWS\SYSTEM32\ole32.dll” BaseAddress=“0x774e0000” Size=“0x0013d000” TimeStamp=“07/26/2005 00:39:48” FileVersion=“5.1.2600.2726” ProductVersion=“5.1.2600.2726”/><Module FullPath=“C:\WINDOWS\SYSTEM32\oleaut32.dll” BaseAddress=“0x77120000” Size=“0x0008b000” TimeStamp=“05/17/2007 07:28:05” FileVersion=“5.1.2600.3139” ProductVersion=“5.1.2600.3139”/><Module FullPath=“C:\Program Files\DVDFab Platinum 3\avutil.dll” BaseAddress=“0x62a80000” Size=“0x00017000” TimeStamp=“09/06/2007 13:21:14” FileVersion=“0.0.0.0” ProductVersion=“0.0.0.0”/><Module FullPath=“C:\Program Files\DVDFab Platinum 3\avformat.dll” BaseAddress=“0x659c0000” Size=“0x00081000” TimeStamp=“09/13/2007 20:27:32” FileVersion=“0.0.0.0” ProductVersion=“0.0.0.0”/><Module FullPath=“C:\Program Files\DVDFab Platinum 3\avcodec.dll” BaseAddress=“0x66780000” Size=“0x0063e000” TimeStamp=“09/13/2007 20:27:28” FileVersion=“0.0.0.0” ProductVersion=“0.0.0.0”/><Module FullPath=“C:\Program Files\DVDFab Platinum 3\pthreadGC2.dll” BaseAddress=“0x62480000” Size=“0x0000f000” TimeStamp=“08/09/2007 17:31:00” FileVersion=“2.8.0.0” ProductVersion=“2.8.0.0”/><Module FullPath=“C:\WINDOWS\SYSTEM32\wsock32.dll” BaseAddress=“0x71ad0000” Size=“0x00009000” TimeStamp=“08/04/2004 03:56:46” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\ws2_32.dll” BaseAddress=“0x71ab0000” Size=“0x00017000” TimeStamp=“08/04/2004 03:56:46” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\ws2help.dll” BaseAddress=“0x71aa0000” Size=“0x00008000” TimeStamp=“08/04/2004 03:56:46” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\version.dll” BaseAddress=“0x77c00000” Size=“0x00008000” TimeStamp=“08/04/2004 03:56:46” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\ddraw.dll” BaseAddress=“0x73760000” Size=“0x00049000” TimeStamp=“08/04/2004 03:56:42” FileVersion=“5.3.2600.2180” ProductVersion=“5.3.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\dciman32.dll” BaseAddress=“0x73bc0000” Size=“0x00006000” TimeStamp=“08/04/2004 03:56:42” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\msvfw32.dll” BaseAddress=“0x75a70000” Size=“0x00021000” TimeStamp=“08/04/2004 03:56:43” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\avifil32.dll” BaseAddress=“0x73b50000” Size=“0x00017000” TimeStamp=“08/04/2004 03:56:41” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\msacm32.dll” BaseAddress=“0x77be0000” Size=“0x00015000” TimeStamp=“08/04/2004 03:56:42” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\shimeng.dll” BaseAddress=“0x5cb70000” Size=“0x00026000” TimeStamp=“08/04/2004 03:56:45” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\AppPatch\acgenral.dll” BaseAddress=“0x6f880000” Size=“0x001ca000” TimeStamp=“08/04/2004 03:56:41” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\userenv.dll” BaseAddress=“0x769c0000” Size=“0x000b3000” TimeStamp=“08/04/2004 03:56:46” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\uxtheme.dll” BaseAddress=“0x5ad70000” Size=“0x00038000” TimeStamp=“08/04/2004 03:56:46” FileVersion=“6.0.2900.2180” ProductVersion=“6.0.2900.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\imm32.dll” BaseAddress=“0x76390000” Size=“0x0001d000” TimeStamp=“08/04/2004 03:56:42” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\lpk.dll” BaseAddress=“0x629c0000” Size=“0x00009000” TimeStamp=“08/04/2004 03:56:42” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\usp10.dll” BaseAddress=“0x74d90000” Size=“0x0006b000” TimeStamp=“08/04/2004 03:56:46” FileVersion=“1.420.2600.2180” ProductVersion=“1.420.2600.2180”/><Module FullPath=“C:\Program Files\DVDFab Platinum 3\CrashRpt.dll” BaseAddress=“0x02000000” Size=“0x0002e000” TimeStamp=“11/17/2006 22:32:32” FileVersion=“3.0.2.4” ProductVersion=“3.0.2.4”/><Module FullPath=“C:\Program Files\DVDFab Platinum 3\dbghelp.dll” BaseAddress=“0x03000000” Size=“0x00115000” TimeStamp=“08/22/2006 20:26:42” FileVersion=“6.6.7.5” ProductVersion=“6.6.7.5”/><Module FullPath=“C:\Program Files\DVDFab Platinum 3\zlib.dll” BaseAddress=“0x10000000” Size=“0x00011000” TimeStamp=“08/22/2006 20:26:44” FileVersion=“1.1.3.0” ProductVersion=“1.1.3.0”/><Module FullPath=“C:\WINDOWS\SYSTEM32\CRTDLL.DLL” BaseAddress=“0x73d90000” Size=“0x00027000” TimeStamp=“08/29/2002 07:00:00” FileVersion=“4.0.1183.1” ProductVersion=“4.0.1183.1”/><Module FullPath=“C:\WINDOWS\SYSTEM32\apphelp.dll” BaseAddress=“0x77b40000” Size=“0x00022000” TimeStamp=“08/04/2004 03:56:41” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\msctfime.ime” BaseAddress=“0x755c0000” Size=“0x0002e000” TimeStamp=“08/04/2004 03:56:13” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\Program Files\DVDFab Platinum 3\vso_hwe.dll” BaseAddress=“0x03560000” Size=“0x00153000” TimeStamp=“06/14/2007 14:33:56” FileVersion=“2.1.3.324” ProductVersion=“2.1.3.324”/><Module FullPath=“C:\WINDOWS\SYSTEM32\c_is2022.dll” BaseAddress=“0x6fd70000” Size=“0x00005000” TimeStamp=“08/29/2002 07:00:00” FileVersion=“5.1.2600.0” ProductVersion=“5.1.2600.0”/><Module FullPath=“C:\WINDOWS\SYSTEM32\c_g18030.dll” BaseAddress=“0x6fd80000” Size=“0x00039000” TimeStamp=“08/29/2002 07:00:00” FileVersion=“5.1.2600.0” ProductVersion=“5.1.2600.0”/><Module FullPath=“C:\WINDOWS\SYSTEM32\wship6.dll” BaseAddress=“0x58d40000” Size=“0x00007000” TimeStamp=“08/04/2004 03:56:46” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\setupapi.dll” BaseAddress=“0x77920000” Size=“0x000f3000” TimeStamp=“08/04/2004 00:56:46” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\clbcatq.dll” BaseAddress=“0x76fd0000” Size=“0x0007f000” TimeStamp=“07/26/2005 00:39:43” FileVersion=“2001.12.4414.308” ProductVersion=“3.0.0.4414”/><Module FullPath=“C:\WINDOWS\SYSTEM32\comres.dll” BaseAddress=“0x77050000” Size=“0x000c5000” TimeStamp=“08/04/2004 03:56:41” FileVersion=“2001.12.4414.258” ProductVersion=“3.0.0.4414”/><Module FullPath=“C:\WINDOWS\SYSTEM32\shdocvw.dll” BaseAddress=“0x77760000” Size=“0x00170000” TimeStamp=“09/23/2006 13:12:50” FileVersion=“6.0.2900.2987” ProductVersion=“6.0.2900.2987”/><Module FullPath=“C:\WINDOWS\SYSTEM32\crypt32.dll” BaseAddress=“0x77a80000” Size=“0x00094000” TimeStamp=“08/04/2004 03:56:41” FileVersion=“5.131.2600.2180” ProductVersion=“5.131.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\msasn1.dll” BaseAddress=“0x77b20000” Size=“0x00012000” TimeStamp=“08/04/2004 03:56:42” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\cryptui.dll” BaseAddress=“0x754d0000” Size=“0x00080000” TimeStamp=“08/04/2004 03:56:41” FileVersion=“5.131.2600.2180” ProductVersion=“5.131.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\wintrust.dll” BaseAddress=“0x76c30000” Size=“0x0002e000” TimeStamp=“08/04/2004 03:56:46” FileVersion=“5.131.2600.2180” ProductVersion=“5.131.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\imagehlp.dll” BaseAddress=“0x76c90000” Size=“0x00028000” TimeStamp=“08/04/2004 03:56:42” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32
etapi32.dll” BaseAddress=“0x5b860000” Size=“0x00054000” TimeStamp=“08/17/2006 08:28:27” FileVersion=“5.1.2600.2976” ProductVersion=“5.1.2600.2976”/><Module FullPath=“C:\WINDOWS\SYSTEM32\wininet.dll” BaseAddress=“0x42c10000” Size=“0x000cf000” TimeStamp=“08/20/2007 06:04:43” FileVersion=“7.0.6000.16544” ProductVersion=“7.0.6000.16544”/><Module FullPath=“C:\WINDOWS\SYSTEM32
ormaliz.dll” BaseAddress=“0x04520000” Size=“0x00009000” TimeStamp=“06/29/2006 09:05:44” FileVersion=“6.0.5441.0” ProductVersion=“6.0.5441.0”/><Module FullPath=“C:\WINDOWS\SYSTEM32\iertutil.dll” BaseAddress=“0x42990000” Size=“0x00045000” TimeStamp=“08/20/2007 06:04:38” FileVersion=“7.0.6000.16544” ProductVersion=“7.0.6000.16544”/><Module FullPath=“C:\WINDOWS\SYSTEM32\wldap32.dll” BaseAddress=“0x76f60000” Size=“0x0002c000” TimeStamp=“08/04/2004 03:56:46” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\secur32.dll” BaseAddress=“0x77fe0000” Size=“0x00011000” TimeStamp=“08/04/2004 03:56:44” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\cscui.dll” BaseAddress=“0x77a20000” Size=“0x00054000” TimeStamp=“08/04/2004 03:56:41” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\cscdll.dll” BaseAddress=“0x76600000” Size=“0x0001d000” TimeStamp=“08/04/2004 03:56:41” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\browseui.dll” BaseAddress=“0x75f80000” Size=“0x000fd000” TimeStamp=“09/23/2006 13:12:50” FileVersion=“6.0.2900.2995” ProductVersion=“6.0.2900.2995”/><Module FullPath=“C:\WINDOWS\SYSTEM32\mpr.dll” BaseAddress=“0x71b20000” Size=“0x00012000” TimeStamp=“08/04/2004 03:56:42” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\drprov.dll” BaseAddress=“0x75f60000” Size=“0x00007000” TimeStamp=“08/04/2004 03:56:42” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32
tlanman.dll” BaseAddress=“0x71c10000” Size=“0x0000e000” TimeStamp=“08/04/2004 03:56:44” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32
etui0.dll” BaseAddress=“0x71cd0000” Size=“0x00017000” TimeStamp=“08/04/2004 03:56:44” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32
etui1.dll” BaseAddress=“0x71c90000” Size=“0x00040000” TimeStamp=“08/04/2004 03:56:44” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32
etrap.dll” BaseAddress=“0x71c80000” Size=“0x00007000” TimeStamp=“08/04/2004 03:56:44” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\samlib.dll” BaseAddress=“0x71bf0000” Size=“0x00013000” TimeStamp=“08/04/2004 03:56:44” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\davclnt.dll” BaseAddress=“0x75f70000” Size=“0x00009000” TimeStamp=“08/04/2004 03:56:42” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\PortableDeviceApi.dll” BaseAddress=“0x10930000” Size=“0x00049000” TimeStamp=“10/18/2006 22:47:18” FileVersion=“5.2.5721.5145” ProductVersion=“5.2.5721.5145”/><Module FullPath=“C:\WINDOWS\SYSTEM32\msgina.dll” BaseAddress=“0x75970000” Size=“0x000f7000” TimeStamp=“08/04/2004 03:56:43” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\winsta.dll” BaseAddress=“0x76360000” Size=“0x00010000” TimeStamp=“08/04/2004 03:56:46” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\odbc32.dll” BaseAddress=“0x74320000” Size=“0x0003d000” TimeStamp=“08/04/2004 03:56:44” FileVersion=“3.525.1117.0” ProductVersion=“3.525.1117.0”/><Module FullPath=“C:\WINDOWS\SYSTEM32\odbcint.dll” BaseAddress=“0x20000000” Size=“0x00017000” TimeStamp=“08/04/2004 03:56:22” FileVersion=“3.525.1117.0” ProductVersion=“3.525.1117.0”/><Module FullPath=“C:\WINDOWS\SYSTEM32\linkinfo.dll” BaseAddress=“0x76980000” Size=“0x00008000” TimeStamp=“08/31/2005 21:41:53” FileVersion=“5.1.2600.2751” ProductVersion=“5.1.2600.2751”/><Module FullPath=“C:\WINDOWS\SYSTEM32
tshrui.dll” BaseAddress=“0x76990000” Size=“0x00025000” TimeStamp=“08/04/2004 03:56:44” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\atl.dll” BaseAddress=“0x76b20000” Size=“0x00011000” TimeStamp=“08/04/2004 03:56:41” FileVersion=“3.5.2284.0” ProductVersion=“6.5.0.2284”/><Module FullPath=“C:\WINDOWS\SYSTEM32\xpsp2res.dll” BaseAddress=“0x061b0000” Size=“0x002c5000” TimeStamp=“08/04/2004 03:56:36” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\sti.dll” BaseAddress=“0x73ba0000” Size=“0x00013000” TimeStamp=“08/04/2004 03:56:45” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\cfgmgr32.dll” BaseAddress=“0x74ae0000” Size=“0x00007000” TimeStamp=“08/04/2004 03:56:00” FileVersion=“5.1.2600.2180” ProductVersion=“5.1.2600.2180”/><Module FullPath=“C:\WINDOWS\SYSTEM32\powrprof.dll” BaseAddress=“0x74ad0000” Size=“0x00008000” TimeStamp=“08/04/2004 03:56:44” FileVersion=“6.0.2900.2180” ProductVersion=“6.0.2900.2180”/></Modules><CallStack><Frame FrameNumber=“1” ReturnAddress=“0x7c911537” ModuleName=“C:\WINDOWS\system32
tdll.dll” FunctionName=“wcsncpy” FunctionDisplacement=“0xaa8”/><Frame FrameNumber=“2” ReturnAddress=“0x7c9106ea” ModuleName=“C:\WINDOWS\system32
tdll.dll” FunctionName=“RtlAllocateHeap” FunctionDisplacement=“0x116”/></CallStack></Exception>

any idea whats going on?

only thing i have loaded since then is neverwinter nights and itunes updates
\

thanksin advance

First of all what web site did u download dvdfabb from? Was it a cracked version? Pluse what virsion of fabb are u running? Sounds like to me that ur win 32 is causing a dll error or when u load it dont know what to do because the file is not found. Did u try uninstalling and then reinstalling? Try doing that and make sure u run ur updates on fabb! What OS are u running? Post back i might be able to help a lil more

dvdfab.com…and i paid for it too

MPOD,
Try also running a virus scan to make sure you don’t have a trojan,or worm[they are
an electornic signal that a malicious or creep hacker will send through the internet or
e-mail with the sole purpose of crashing your computer. Also just to be safe do a system restore which you can do by clicking on start then click on control panel and
click where it says system maintenece.After follow the instructions and set the calander back a few weeks or days when it was working well.If you do it right the
computer will automatically reboot. Then I would reinstall the latest version of dvdfab
which is 3.2.10.
Good Luck ZAP.

thanks I will run avg and spybot in the morning…stuck at work right now…ths may also explain why my auction program doesn’t want to work either