Computer not recognizing burner



[qanda]This question is published in the hardware section for the HP DVD1040i. Click here to view full specs.[/qanda]i got the hp 1040 burner for christmas '07 and it worked fine until now. when i plugged it up to use it, it is not being recognized by my computer. the green light on the burner itself is not lighting up. any suggestions at all i have a kenny c mix that needs burning ASAP


@ realice,

Welcome to the Forum.

Perchance have you reviewed the HP DVD1040i Quick Start Guide ( ?

Have you ensured that you have correctly/properly installed the Master/Slave jumpers, IDE Data Cable, and Power Cable ?



it was installed when i first got it about a year ago and worked fine. everything is hooked up as usual but the green light on the burner itself isnt lighting up when it is plugged in and when it is plugged in my computer wont recognize it