I know Mark,,, I have the exact same problems. The disc won't eject, you can't close the program, nothing works. Please try as I suggested an just leave everything alone for 10 to 15 minutes and it will finish. It's a great program and maybe it is a bug but its been this way for me for at least 3 months, ever since my trial version. Please just try it and prove me right. Other people have had this problem in the past and thanked me for the help.