Computer Can't See Music CDs

Okay, I hope you guys (and gals) can help out with this odd little problem as I can’t seem to find an answer anywhere else.
My computer is able to see data CDs and DVDs, but can’t see store purchased music CDs. It just won’t play them, it literally thinks there is nothing in the CD tray. Odd thing is, this is a fairly new development, it used to play music CDs fine.
There was no new software that I can think of that was installed when this problem happened, save perhaps Microsoft’s virtual drive, but that has since been uninstalled.
Hardware: NEC 3520. Enable Digital CD Playback is checked under the drive properties. Driver details, show cdrom.sys, GEARAspiWDM.sys, imapi.sys, pcf.sys, pxHelp20.sys, rebook.sys and storprop.dll. AMD Athlon 64 3500+, 1GB RAM. The mother board uses a nVidia chip set, which was not updated when the problem showed itself up. I would guess a driver got lost or the drive itself has a problem that magically showed up, but how odd is it that it can see everything else fine and read them, but can’t see an audio CD?

Bought any Sony Audio cd’s lately?
Sony had a nice little rootkit that installed itself into your system … all you had to do was press “OK”. They’ve since offered replacement CD’s without the virus aid. But the recall process assumes that you know about it.

Any new games lately?
Starforce protected games are also known to install a nasty little routine hooker that has been known to cause issues.

What is microsoft “Virtual drive”? I must confess I’ve never heard of it. I suspect that you’ve actually installed one of the above that hook cdrom access routine calls.

Other than that, you may have installed either a new software player, or decrypting program like anydvd which may not be functioning correctly.
Please disable any programs that may be accessing the drive before you (auto-start programs like WinDVD remote, powerdvd, creative disc launcher, anydvd, DVD43 & etc).

Also, if you can, post a nero infotool log between

 and 

tags so everyone can see 1) you system config, 2) your burning programs and 3) any lower level filters which may be known to cause problems.

No new Sony CDs, so I am fairly sure it isn’t a rootkit issue.
I don’t think any of the games I got would cause it, since none of them use CDs, and I can’t seem to locate starforce anywhere. I’ll do a better search tomorrow for starforce.
I shouldn’t have anything in the autostart outside the virus and konfabulator… I’ll check that too.
Here is the neroinfo

Nero InfoTool 3.00
 
Drive Information
------------------
Drive : _NEC DVD_RW ND-3520AW
Type : DVD±R/RW DL Recorder
Firmware Version : 3.04
Buffer Size : 2 MB
Date : ?
Serial Number : 
Vendor Specific : 05040500 
Drive Letter : D:\
Location : 0:0
Mechanism : Tray
Read Speed : 48 , 40 , 32 , 24 , 20 , 16 , 10 , 8 , 4 X
Write Speed : 48 , 40 , 32 , 24 , 16 , 8 X
 
Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes
 
Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : Yes
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 96, RAW DAO 96
 
Region Protection Control : RPC II
Region : 1
Changes User : 4
Changes Vendor : 4
 
Disc Information (D:\)
-------------------
Type : - no disc inserted -
 
 
Interface Information
---------------------
Adapter 1
---------
Description : NVIDIA nForce4 Serial ATA Controller
 
Driver
Description : system32\DRIVERS
vatabus.sys
Company : NVIDIA Corporation
Version : 5.10.2600.0552 built by: WinDDK
Description : NVIDIA® nForce(TM) IDE Performance Driver
 
Attached Devices
Description : ID 0 (0): _NEC DVD_RW ND-3520AW
Type : CD-Rom Drive
Autorun : On
Description : ID 3 (0): WDC WD400BB-53AUA1
Type : Disk Drive
 
Adapter 2
---------
Description : NVIDIA nForce4 Serial ATA Controller
 
Driver
Description : system32\DRIVERS
vatabus.sys
Company : NVIDIA Corporation
Version : 5.10.2600.0552 built by: WinDDK
Description : NVIDIA® nForce(TM) IDE Performance Driver
 
Attached Devices
 
Adapter 3
---------
Description : NVIDIA nForce4 Serial ATA Controller
 
Driver
Description : system32\DRIVERS
vatabus.sys
Company : NVIDIA Corporation
Version : 5.10.2600.0552 built by: WinDDK
Description : NVIDIA® nForce(TM) IDE Performance Driver
 
Attached Devices
Description : ID 0 (0): ST3160023AS
Type : Disk Drive
 
 
Software Information
--------------------
Operating System : Windows XP Professional (5.01.2600 Service Pack 2)
DirectX : DirectX 9.0c
 
Description : Nero Burning ROM
Version : 6, 6, 0, 8
Company : Ahead Software AG
Version Check : Ok
 
Description : Nero StartSmart
Version : 2, 0, 0, 11
Company : Ahead Software AG
 
Description : NeroVision
Version : 3,1,0,0
Company : Nero AG
 
Description : Nero ShowTime
Version : 2, 0, 0, 44
Company : Nero Software AG
 
Description : Nero Recode 2
Version : 2, 2, 6, 11
Company : Ahead Software AG
 
Description : Cover Designer
Version : 2, 3, 0, 35
Company : Nero AG
 
Description : Nero BackItUp Application
Version : 1, 2, 0, 43
Company : Ahead Software AG
 
 
Hardware Information
--------------------
CPU : AMD Athlon 64 Processor 3500+ 2211 MHz
Bus Speed : 201 MHz
Motherboard : DFI LP NF4 Series
System : 
BIOS : Phoenix 6.00 PG
Memory : 1024 MB (5ns)
Sound : NVIDIA(R) nForce(TM) Audio
Video : NVIDIA GeForce 6600 GT
 
Driver Information
------------------
Driver : Abiosdsk
Description : n/a
Version : n/a
Company : n/a
 
Driver : abp480n5
Description : n/a
Version : n/a
Company : n/a
 
Driver : ACPI
Description : ACPI Driver for NT
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : ACPIEC
Description : ACPI Embedded Controller Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
 
Driver : adpu160m
Description : n/a
Version : n/a
Company : n/a
 
Driver : aec
Description : Microsoft Acoustic Echo Canceller
Version : 5.1.2601.2180
Company : Microsoft Corporation
 
Driver : Aha154x
Description : n/a
Version : n/a
Company : n/a
 
Driver : aic78u2
Description : n/a
Version : n/a
Company : n/a
 
Driver : aic78xx
Description : n/a
Version : n/a
Company : n/a
 
Driver : ALCXWDM
Description : n/a
Version : n/a
Company : n/a
 
Driver : AliIde
Description : n/a
Version : n/a
Company : n/a
 
Driver : amsint
Description : n/a
Version : n/a
Company : n/a
 
Driver : Arp1394
Description : IP/1394 Arp Client
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : asc
Description : n/a
Version : n/a
Company : n/a
 
Driver : asc3350p
Description : n/a
Version : n/a
Company : n/a
 
Driver : asc3550
Description : n/a
Version : n/a
Company : n/a
 
Driver : ASPI32
Description : n/a
Version : n/a
Company : n/a
 
Driver : AsyncMac
Description : MS Remote Access serial network driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Atdisk
Description : n/a
Version : n/a
Company : n/a
 
Driver : Atmarpc
Description : IP/ATM Arp Client
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : audstub
Description : AudStub Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
 
Driver : Avg7Core
Description : AVG Scanning Engine
Version : 7,1,0,402
Company : GRISOFT, s.r.o.
 
Driver : Avg7RsW
Description : AVG Resident Shield Unload Helper
Version : 7,1,0,354
Company : GRISOFT, s.r.o.
 
Driver : Avg7RsXP
Description : AVG Resident Anti-Virus Shield
Version : 7,1,0,400
Company : GRISOFT, s.r.o.
 
Driver : AvgTdi
Description : AVG Network connection watcher
Version : 7,1,0,349
Company : GRISOFT, s.r.o.
 
Driver : cbidf2k
Description : CardBus/PCMCIA IDE Miniport Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
 
Driver : cd20xrnt
Description : n/a
Version : n/a
Company : n/a
 
Driver : Cdaudio
Description : CD-ROM Audio Filter Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
 
Driver : Cdfs
Description : CD-ROM File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Cdrom
Description : SCSI CD-ROM Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Changer
Description : n/a
Version : n/a
Company : n/a
 
Driver : CmdIde
Description : n/a
Version : n/a
Company : n/a
 
Driver : Cpqarray
Description : n/a
Version : n/a
Company : n/a
 
Driver : dac960nt
Description : n/a
Version : n/a
Company : n/a
 
Driver : Disk
Description : PnP Disk Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : dmboot
Description : NT Disk Manager Startup Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software
 
Driver : dmio
Description : NT Disk Manager I/O Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software
 
Driver : dmload
Description : NT Disk Manager Startup Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software.
 
Driver : DMusic
Description : Microsoft Kernel DLS Synthesizer
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : dpti2o
Description : n/a
Version : n/a
Company : n/a
 
Driver : drmkaud
Description : Microsoft Kernel DRM Audio Descrambler Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : dtscsi
Description : SCSI miniport
Version : 4.03.0.0 built by: WinDDK
Company : DT Soft Ltd.
 
Driver : Fastfat
Description : Fast FAT File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Fdc
Description : Floppy Disk Controller Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Flpydisk
Description : Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : FltMgr
Description : Microsoft Filesystem Filter Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Ftdisk
Description : FT Disk Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
 
Driver : GEARAspiWDM
Description : CDRom Class Filter Driver
Version : 2.0.4.3
Company : GEAR Software Inc.
 
Driver : Gpc
Description : n/a
Version : n/a
Company : n/a
 
Driver : hidusb
Description : USB Miniport Driver for Input Devices
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
 
Driver : hpn
Description : n/a
Version : n/a
Company : n/a
 
Driver : HTTP
Description : HTTP Protocol Stack
Version : 5.1.2600.2869 (xpsp_sp2_gdr.060316-1512)
Company : Microsoft Corporation
 
Driver : i2omgmt
Description : n/a
Version : n/a
Company : n/a
 
Driver : i2omp
Description : n/a
Version : n/a
Company : n/a
 
Driver : i8042prt
Description : i8042 Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Imapi
Description : IMAPI Kernel Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Inemhcip1.mt
Description : n/a
Version : n/a
Company : n/a
 
Driver : ini910u
Description : n/a
Version : n/a
Company : n/a
 
Driver : IntelIde
Description : n/a
Version : n/a
Company : n/a
 
Driver : Ip6Fw
Description : IPv6 Windows Firewall Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : IpFilterDriver
Description : n/a
Version : n/a
Company : n/a
 
Driver : IpInIp
Description : IP in IP Encapsulation Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : IpNat
Description : IP Network Address Translator
Version : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation
 
Driver : IPSec
Description : IPSec Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : irda
Description : IRDA Protocol Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : IRENUM
Description : Infra-Red Bus Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : irsir
Description : Serial Infrared Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
 
Driver : isapnp
Description : PNP ISA Bus Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
 
Driver : kmixer
Description : Kernel Mode Audio Mixer
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : lbrtfdc
Description : n/a
Version : n/a
Company : n/a
 
Driver : Modem
Description : Modem Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : mouhid
Description : HID Mouse Filter Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
 
Driver : mraid35x
Description : n/a
Version : n/a
Company : n/a
 
Driver : MRxDAV
Description : Windows NT WebDav Minirdr
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : MSKSSRV
Description : MS KS Server
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : MSPCLOCK
Description : MS Proxy Clock
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : MSPQM
Description : MS Proxy Quality Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : mssmbios
Description : System Management BIOS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : NdisTapi
Description : NDIS 3.0 connection wrapper driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
 
Driver : Ndisuio
Description : NDIS User mode I/O Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : NdisWan
Description : MS PPP Framing Driver (Strong Encryption)
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : NIC1394
Description : IEEE1394 Ndis Miniport and Call Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Npfs
Description : NPFS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Ntfs
Description : NT File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : nv
Description : n/a
Version : n/a
Company : n/a
 
Driver : nvatabus
Description : NVIDIA® nForce(TM) IDE Performance Driver
Version : 5.10.2600.0552 built by: WinDDK
Company : NVIDIA Corporation
 
Driver : nvax
Description : NVIDIA® nForce(TM) MCP Audio Enumerator
Version : 6.14.0462.0 built by: NVIDIA
Company : NVIDIA Corporation
 
Driver : nvcchflt
Description : NVIDIA® nForce(TM) Cache Filter Driver
Version : 5.10.2600.0518 built by: WinDDK
Company : NVIDIA Corporation
 
Driver : NVENETFD
Description : NVIDIA Networking Function Driver.
Version : 1.00.00.0475
Company : NVIDIA Corporation
 
Driver : NvNdis
Description : NDIS User mode I/O Driver
Version : 1.00
Company : NVIDIA Corporation.
 
Driver : nvnetbus
Description : NVIDIA Networking Bus Driver.
Version : 1.00.00.0475
Company : NVIDIA Corporation
 
Driver : nvnforce
Description : n/a
Version : n/a
Company : n/a
 
Driver : NwlnkFlt
Description : NWLINK2 Traffic Filter Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
 
Driver : NwlnkFwd
Description : NWLINK2 Forwarder Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
 
Driver : ohci1394
Description : 1394 OpenHCI Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : P2k
Description : Motorola Driver
Version : 1.8
Company : Motorola Inc
 
Driver : Parclass
Description : Parallel port Class Driver
Version : 3.51
Company : Microsoft Corporation
 
Driver : Parport
Description : Parallel Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : PartMgr
Description : Partition Manager
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
 
Driver : ParVdm
Description : VDM Parallel Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
 
Driver : PCI
Description : NT Plug and Play PCI Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : PCIDump
Description : n/a
Version : n/a
Company : n/a
 
Driver : PCIIde
Description : Generic PCI IDE Bus Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
 
Driver : Pcmcia
Description : PCMCIA Bus Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : PDCOMP
Description : n/a
Version : n/a
Company : n/a
 
Driver : PDFRAME
Description : n/a
Version : n/a
Company : n/a
 
Driver : PDRELI
Description : n/a
Version : n/a
Company : n/a
 
Driver : PDRFRAME
Description : n/a
Version : n/a
Company : n/a
 
Driver : perc2
Description : n/a
Version : n/a
Company : n/a
 
Driver : perc2hib
Description : n/a
Version : n/a
Company : n/a
 
Driver : pfc
Description : Padus(R) ASPI Shell
Version : 2, 5, 0, 201
Company : Padus, Inc.
 
Driver : PptpMiniport
Description : n/a
Version : n/a
Company : n/a
 
Driver : Processor
Description : n/a
Version : n/a
Company : n/a
 
Driver : PSched
Description : MS QoS Packet Scheduler
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Ptilink
Description : Parallel Technologies DirectParallel IO Library
Version : 1.10 (XPClient.010817-1148)
Company : Parallel Technologies, Inc.
 
Driver : PxHelp20
Description : Px Engine Device Driver for Windows 2000/XP
Version : 3.00.11B
Company : Sonic Solutions
 
Driver : ql1080
Description : n/a
Version : n/a
Company : n/a
 
Driver : Ql10wnt
Description : n/a
Version : n/a
Company : n/a
 
Driver : ql12160
Description : n/a
Version : n/a
Company : n/a
 
Driver : ql1240
Description : n/a
Version : n/a
Company : n/a
 
Driver : ql1280
Description : n/a
Version : n/a
Company : n/a
 
Driver : Rasirda
Description : IrDA WAN Miniport Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
 
Driver : Rasl2tp
Description : RAS L2TP mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : RasPppoe
Description : RAS PPPoE mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Raspti
Description : PTI DirectParallel(R) mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
 
Driver : Rdbss
Description : Redirected Drive Buffering SubSystem Driver
Version : 5.1.2600.2902 (xpsp_sp2_gdr.060505-0036)
Company : Microsoft Corporation
 
Driver : RDPCDD
Description : RDP Miniport
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
 
Driver : rdpdr
Description : Microsoft RDP Device redirector
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : RDPWD
Description : RDP Terminal Stack Driver (US/Canada Only, Not for Export)
Version : 5.1.2600.2695 (xpsp_sp2_gdr.050609-1528)
Company : Microsoft Corporation
 
Driver : redbook
Description : Redbook Audio Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Secdrv
Description : Macrovision SECURITY Driver
Version : 3.19.000
Company : Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.
 
Driver : serenum
Description : Serial Port Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Serial
Description : Serial Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Sfloppy
Description : SCSI Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Simbad
Description : n/a
Version : n/a
Company : n/a
 
Driver : Sparrow
Description : n/a
Version : n/a
Company : n/a
 
Driver : splitter
Description : Microsoft Kernel Audio Splitter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : sptd
Description : n/a
Version : n/a
Company : n/a
 
Driver : sr
Description : System Restore Filesystem Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Srv
Description : Server driver
Version : 5.1.2600.2893 (xpsp_sp2_gdr.060420-2102)
Company : Microsoft Corporation
 
Driver : swenum
Description : Plug and Play Software Device Enumerator
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : swmidi
Description : Microsoft GS Wavetable Synthesizer
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
 
Driver : symc810
Description : n/a
Version : n/a
Company : n/a
 
Driver : symc8xx
Description : n/a
Version : n/a
Company : n/a
 
Driver : sym_hi
Description : n/a
Version : n/a
Company : n/a
 
Driver : sym_u3
Description : n/a
Version : n/a
Company : n/a
 
Driver : sysaudio
Description : System Audio WDM Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Tcpip
Description : TCP/IP Protocol Driver
Version : 5.1.2600.2892 (xpsp_sp2_gdr.060420-0254)
Company : Microsoft Corporation
 
Driver : TDPIPE
Description : Named Pipe Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : TDTCP
Description : TCP Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : TermDD
Description : Terminal Server Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : TosIde
Description : n/a
Version : n/a
Company : n/a
 
Driver : Udfs
Description : UDF File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : ultra
Description : n/a
Version : n/a
Company : n/a
 
Driver : Update
Description : Update Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : usbccgp
Description : USB Common Class Generic Parent Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : usbehci
Description : EHCI eUSB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : usbhub
Description : Default Hub Driver for USB
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : usbohci
Description : OHCI USB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : usbprint
Description : USB Printer driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : usbscan
Description : USB Scanner Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : usbser
Description : USB Modem Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : usbsermpt
Description : USB Modem Driver
Version : 5.00.2195.6655
Company : Microsoft Corporation
 
Driver : USBSTOR
Description : USB Mass Storage Class Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : vcdrom
Description : Driver for Virtual CD-ROMs
Version : 2.0 built by: main(arunku)
Company : Microsoft Corporation
 
Driver : VgaSave
Description : n/a
Version : n/a
Company : n/a
 
Driver : ViaIde
Description : n/a
Version : n/a
Company : n/a
 
Driver : VolSnap
Description : Volume Shadow Copy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : Wanarp
Description : MS Remote Access and Routing ARP Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : WDICA
Description : n/a
Version : n/a
Company : n/a
 
Driver : wdmaud
Description : MMSYSTEM Wave/Midi API mapper
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
 
Driver : WS2IFSL
Description : Winsock2 IFS Layer
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
 
Driver : yukonwxp
Description : n/a
Version : n/a
Company : n/a
 
Driver : msvcrt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)
 
Driver : msvcirt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)
 
Driver : mfc42.dll
Version : 6.02.4131.0
 
Driver : msvcp60.dll
Version : 6.02.3104.0
 
Driver : msvcp70.dll
Version : 7.00.9466.0
 
Driver : msvcr70.dll
Version : 7.00.9466.0
 
Driver : ole32.dll
Version : 5.1.2600.2726 (xpsp.050725-1531)
 
Driver : olepro32.dll
Version : 5.1.2600.2180
 
Driver : oledlg.dll
Version : 1.0 (XPClient.010817-1148)
 
Driver : advapi32.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
 
Driver : comctl32.dll
Version : 5.82 (xpsp_sp2_rtm.040803-2158)
 
Driver : setupapi.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
 
Driver : Aac.dll
Version : 2, 5, 9, 99
 
Driver : aacenc32.dll
Version : 3,2,0,20c
 
Driver : Aiff.dll
Version : 2, 0, 1, 0
 
Driver : DefConvertor.dll
Version : 2, 0, 2, 0
 
Driver : lame_enc.dll
Version : n/a
 
Driver : mp3PP.dll
Version : 1, 0, 0, 8
 
Driver : mp3PRO.dll
Version : 2, 0, 3, 0
 
Driver : mp3PRO_dmo.dll
Version : 2, 0, 0, 16
 
Driver : mp3PRO_hlp.dll
Version : 2, 0, 0, 16
 
Driver : msa.dll
Version : 2, 0, 9, 34
 
Driver : nxMyFLA.dll
Version : 1.0.0.33
 
Driver : ogg.dll
Version : 1, 0, 0, 6
 
Driver : old lame_enc.dll
Version : 3, 93, 1, 0
 
Driver : TWINVQ2.CDB
Version : n/a
 
Driver : Vqf.dll
Version : 2, 0, 1, 0
 
Driver : VqfDecLib.dll
Version : 2, 0, 0, 6
 
Driver : VqfEncLib.dll
Version : 2, 0, 0, 6
 
Driver : VqfEncLib1.dll
Version : 2, 0, 0, 6
 
Driver : wav.dll
Version : 2, 0, 2, 0
 
Driver : aacplus.dll
Version : 3,2,0,20c
 
Driver : dvddisc.dll
Version : 3,2,0,20c
 
Driver : em2v.dll
Version : 3, 2, 0, 20c
 
Driver : NDParser.ax
Version : 3, 2, 0, 20c
 
Driver : ndvddisc.dll
Version : 3,2,0,20c
 
Driver : NeAcEnc.dll
Version : 3,2,0,20c
 
Driver : NeAMR.dll
Version : 3,2,0,20c
 
Driver : NeAudCD.ax
Version : 3,2,0,20c
 
Driver : NeAudio.ax
Version : 3,2,0,20c
 
Driver : NeAudioConv.ax
Version : 3, 2, 0, 20c
 
Driver : NeCapture.ax
Version : 3, 2, 0, 20c
 
Driver : NeDVD.ax
Version : 3, 2, 0, 20c
 
Driver : NeDVSplitter.ax
Version : 3,2,0,20c
 
Driver : NeEm2a.dll
Version : 3,2,0,20c
 
Driver : NeFileSourceAsync.ax
Version : 3,2,0,20c
 
Driver : NeFileSrc.ax
Version : 3,2,0,20c
 
Driver : NeFSource.ax
Version : 3,2,0,20c
 
Driver : NeNDAud.ax
Version : 3, 2, 0, 20c
 
Driver : NeNDGui.dll
Version : 3,2,0,20c
 
Driver : NeNDMux.ax
Version : 3,2,0,20c
 
Driver : NeNDVid.ax
Version : 3,2,0,20c
 
Driver : NePhotoSource.ax
Version : 3,2,0,20c
 
Driver : NePSMuxer.ax
Version : 3,2,0,20c
 
Driver : NeQTDec.ax
Version : 3,2,0,20c
 
Driver : NeRender.ax
Version : 3,2,0,20c
 
Driver : NeResize.ax
Version : 3,2,0,20c
 
Driver : neroadb.dll
Version : 3,2,0,20c
 
Driver : neroapl.dll
Version : 3,2,0,20c
 
Driver : NeroFormatConv.ax
Version : 3, 2, 0, 20c
 
Driver : NeroVideoProc.ax
Version : 3,2,0,20c
 
Driver : NeSceneDetector.ax
Version : 3, 2, 0, 20c
 
Driver : NeSplitter.ax
Version : 3,2,0,20c
 
Driver : NeVcd.ax
Version : 3,2,0,20c
 
Driver : NeVCR.ax
Version : 3,2,0,20c
 
Driver : NeVcr.dll
Version : 3,2,0,20c
 
Driver : NeVideo.ax
Version : 3,2,0,20c
 
Driver : NeVideoAnalyzer.ax
Version : 3,2,0,20c
 
Driver : AdvrCntr.dll
Version : 1,2,12, 2309
 
Driver : apreg.dll
Version : 2, 0, 0, 7
 
Driver : DriveLocker.dll
Version : 1, 0, 0, 17
 
Driver : MFC71.dll
Version : 7.10.3077.0
 
Driver : msvcp71.dll
Version : 7.10.3077.0
 
Driver : msvcr71.dll
Version : 7.10.3052.4
 
Driver : MultiChannel.dll
Version : 3,2,0,20c
 
Driver : NeroCBUI.dll
Version : 1, 2, 1, 16
 
Driver : NeroDigitalExt.dll
Version : 1.1.1.1
 
Driver : NeroIPP.dll
Version : 3,2,0,20c
 
Driver : NeroMediaCon.dll
Version : 3,2,0,20c
 
Driver : specialoffer.exe
Version : 1, 0, 0, 3
 
Lower Filters
-------------
Driver : PxHelp20
Description : Px Engine Device Driver for Windows 2000/XP
Version : 3.00.11B
Company : Sonic Solutions
 
Driver : Pfc
Description : Padus(R) ASPI Shell
Version : 2, 5, 0, 201
Company : Padus, Inc.
 
Upper Filters
-------------
Driver : GEARAspiWDM
Description : CDRom Class Filter Driver
Version : 2.0.4.3
Company : GEAR Software Inc.
 
Video Codecs
------------
Cinepak Codec by Radius : 1.10.0.11
Intel Indeo(R) Video R3.2
Intel Indeo(R) Video R3.2
Intel Indeo® Video 4.5 : 4.51.16.03
Intel IYUV codec : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft RLE : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft H.263 Video Codec : 5.1.2600.2180
Microsoft H.261 Video Codec : 5.1.2600.2180
Indeo® video 5.10 : R.5.10.15.2.55
TechSmith Screen Capture Codec : 2.0.5
Intel I.263 Video Driver 2.55.012 : V2.55.012
Microsoft Windows Media Video 9 : 9.0.1.0369
DivX ;-) MPEG-4 Low-Motion : 4.divx.3920
DivX ;-) MPEG-4 Fast-Motion : 4.DivX.3917
DivX® 6.1 YV12 Decoder : 6.1.1.2
x264 - H264/AVC encoder : n/a
 
Audio Codecs
------------
Microsoft IMA ADPCM CODEC : 4.00.0.0
Microsoft ADPCM CODEC : 4.00.0.0
Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0
Microsoft GSM 6.10 Audio CODEC : 4.00.0.0
DSP Group TrueSpeech(TM) Software CODEC : 1.00.0.0
Microsoft G.723.1 CODEC : 1.02.0.1
Windows Media Audio : 4.02.0.0
Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0
Indeo® audio software : 2.05.0.53
Fraunhofer IIS MPEG Layer-3 Codec (professional) : 1.00.0.63
Intel Music Coder : 1.02.0.7
MSN Messenger Audio Codec : 4.00.0.0
Microsoft PCM Converter : 5.00.0.0
 
 
ASPI Information
----------------
System ASPI : ASPI file(s) are missing
 
wnaspi32.dll : 4.71 (0002) 45056 bytes July 23, 2004
 
Nero ASPI : ASPI is installed and working properly
 
WNASPI32.DLL : 2.0.1.74 164112 bytes October 26, 2004
 
Installed OS Patches
--------------------
(Q810090) USB Update : Yes
(Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes
(Q812415) Problems with Multiple ATA devices : No
(Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No
(Q320174) IMAPI Update - CDs recorded have missing files or errors : Yes
(Q311542) Devices May not power up properly when resuming from standby : Yes
(Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP : Yes
(Q308374) Ricoh 1394 Controller May Not Work with Windows XP : Yes
(Q314634) Windows XP Does Not Detect Your New USB Device : Yes
(Q822603) USB 1.1 and USB 2.0 update : No
(Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP : No
(Q815834) 'Code 28' Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation : No
(Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP : No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : Yes
(Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397 : No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : Yes
 

Oh, and Microsoft virtual Drive… Their version of Deamon Tools. Unsupported, and can only mount ISO images. Deamon Tools is installed, but shouldn’t be active.

OFF-TOPIC

That doesn’t look good! Virus?
/OFF-TOPIC

Gearaspi has been identified by other users as causing issues. Might be an idea to uninstall it (and the relevant software).

You also have about 3 aspi layers installed - for various different software. Probably not an issue, but for troubleshooting, best to just leave Nero installed.

Also, the Nvidia ATA drivers have been known to also cause issues with optical drives - although not necessarily audio. Might try using standard M$ Ide drivers, rather than NV drivers.

To check out your autostart:
Start->Run
Type “Msconfig” + enter
Startup tab.

Anything which isn’t direly needed, disable (you can turn them back on later, if you need to).

[quote=“debro”]
OFF-TOPIC

That doesn’t look good! Virus?
/OFF-TOPIC[/quote]Installed by Nero OEM by default. :a

Michael

If you find a solution to this problem please message me. I can play DVD’s fine, read data CD’s with no problem, but Music and Mixed CD’s are not recognized. Originally I thought the computer was considering them blank media because you could double click the drive letter and it would open a window with no files in the explorer view. Additionally, XP showed a link on the upper left of the info pane that said “Click here to write these files to CD”. I disabled DLA thinking this would prevent drag and drop style recording to this drive and restor my music CD capability. However it did not work. Now trying to access content on a music cd only results in a request to insert a disk into the drive.

Jeff_TC

I still have the same basic problem. I recently got rid of a few things, upgraded Nero, but the problem is still there, even in Safe Mode.
I think I’ll try and see if it will boot from a bootable CD. If it doesn’t then I think I’ll consider it some odd hardware problem.
The bad thing, my Windows CD isn’t recognized as it doesn’t recognize CDs of any type. I thought it recognized data CDs, but it stopped that. It still reads/writes DVDs.

Just tried booting from the Windows CD. No luck. The computer tried for awhile and I could here the player working on it, but in the end it booted from the hard drive. I was helping the baby at the time, so I didn’t see if any messages came up on the console before it booted, but I think that proves that in my case anyhow, it is a hardware problem.
I guess I now must decide what burner to replace it with. It would be nice if it was a good reliable DVD/CD burner, but with Mount Rainier support since Vista will finally support Mount Rainier nativity, although I am not sure how much that would be used even then… just a nice feature to have. Oh and booktype.

My previous post was slightly wrong. I said that I could read Data discs however, I have discovered that I can only read data discs stored on DVD media. No other cd’s are recognized by the computer. I’m starting to lean toward replacing the cdrom drive. I would just hate to replace it and discover that the problem was caused by firmware or drivers.

I have the same problem! My disk drive F wont read any CDs! It does read DVDs, but sometimes it doesnt! Why is that? Have you got the solution? Please tell me, thank you :slight_smile:

Yours,
Sharin :slight_smile: