I’ve had this software for several years. I never had much trouble out of version 3 or 4, but recently upgraded to version 5. I cannot get DVDs to burn anymore. 1 out of 20 will copy. I used to get 98% success from this software and I liked that I could compress whatever I wanted down to a DVD5 and it would show me what the estimated output quality would be… 60%…75%…80%… whatever.
Now, with this version (220.127.116.11.) I still see where I can select to take it down to a DVD 5 but when it starts to burn it says, “media inserted is single layer. Please insert dual layer DVD to continue burning.” It will NOT burn or start the process until I put a Dual Layer in.
Even after changing it to a Dual Layer DVD at this prompt and it doesn’t burn, it fails anyway.
I wish I had not installed this latest version. Ugh.
Advice? It would be most appreciated.