I am a newbie on this forum but not new to computers per say. I have owned my own computer for almost 10 years and am quite efficient at solving small issues over the years.
However I have now encountered something that I don't know how to remedy. I am not sure what happened but approximately 5 days ago I lost both my CD-RW drive and my dvd-rom drive. I go to my computer and both icons are gone completely. I am unable to even open either drive and the indicator light on my computer remains a solid red.
I am stumped and am really hoping that someone can offer me some advice. I have an MDG computer (Canadian Company) with the following information:
Processor: Intel Pentium 4--3.0 processor
160 gig HD
I have not even been able to locate either drive under the device manager (from what I can tell). I am not sure what kind of hardware it is...HELP!
Tammy aka Canadianmom1997:sad: