Complains

i have purchased dvdfab platinum 5.2.3.2. on 17 th february and i have not been able to rip not one dvd
in addition i have ordered back up cd and they sent me the 5.0.0.0 edition and they don’t recognize it
HELP

[quote=osipma;2237405]i have purchased dvdfab platinum 5.2.3.2. on 17 th february and i have not been able to rip not one dvd
in addition i have ordered back up cd and they sent me the 5.0.0.0 edition and they don’t recognize it
HELP[/quote]
Need more info please! What exactly are you trying to do? Do you get any error messages? Also I think that you might have installed the wrong version from DVDfab.net. So what you need to do is download and install DVDfab again from this link http://www.dvdfab.com/download.htm as DVDfab.com is the correct spot to download from or from cdfreaks. Now as for the back up CD it is just a waste of money as you canh download from website as many times as needed and it the newest version and not an outdated version like the CD