i have a brand new emachines computer running windows 7 with a ATAPI DVD A DH16AASH SCSI Cdrom drive. i burned some dvds and it worked fine, however i tried burning some cds and it didnt work. i tried updating and it said it was up to date, but the status said “A driver (service) for this device has been disabled. An alternate driver may be providing this functionality”. how do i fix this?
Hi and Welcome!
see if this helps: http://support.microsoft.com/gp/cd_dvd_drive_problems
didnt work. all it said was that it found an error with the drive.
your drive is connected to a storage controller that is not in IDE mode and additionally there are drivers from the manufacturer needed.
That said, please get updated drivers from the manufacturer of the storage controller.