CloneDVD Generates 0kb Files

I’m new to CloneDVD and just now experimenting with the trial version, so forgive me if this topic has been covered but I could not find it during my search.

Regardless of which movie I try to backup, or method (I’ve tried both transcoding the files to my hard drive and to my DVD burner), I end up with 0kb files.

Please tell me what I’m doing wrong. :frowning: