CloneDVD Crashes

I am trying to make a copy of Disney’s Alladin and as soon as I click on the Burn/Copy button, CloneDVD crashes. I am trying to copy from a DVD to hard disk folder. I have version I live in Canada.
I am also having few other issues - even if I can save the disc in .iso format, when I burn it using Nero, it will not play in my DVD player (one month old Sony). The only way I can get around this is to save DVD on hard disc and then use InstantCopy.
Does anybody know how can I get around these problems?


You are in the wrong forum. The ClonedVD 3025 you have is not “the right one” This forum is about CloneDVD from Elby.