Clone dvd any dvd cant upgrade

updates for clone dvd and any dvd, now ask do you want to save or cancel in the past the option was to run, when i save it says all downloads complete but there is no download and i have the free lifetime upgrades what is going on

it works with IE but for some reason i don’t get the run option with firefox

I’m having the same issue. I’ve downloaded the upgrade but it does show on the application.

Any help is appreciated.

You should really contact Slysoft with this problem. Registration belongs in their territory. Did you make sure you downloaded the correct version? Did you uninstall and install the newer version?