[quote=SacredByte;2145278]I recently purchased Civilization Chronicles and installed (then played) the copy of Civ4 contained therein. Shortly thereafter I noticed that my optical drive was no longer functioning properly within the Windows installation into which I had installed Civ4.
My drive shows up, to some degree or another, everywhere I’ve checked, except for “My Computer.” It appears in the Registry, in Device Manager, and under “Safely Remove Hardware” in the system tray.
My computer is a laptop (Latitude D600) for which I have multiple hard drives and optical drives. This issue affects every optical drive I’ve tried with the affected hard drive, and is not present with other hard drives.
To get to the point, I would like direction to the method by which my issue can be resolved, without resorting to an OS re-install, and preferably keeping the game functional. If any further details are necessary, I would be happy to provide them. Thanks in advance.[/quote]
Most likely you have installed SecuRom when you installed the game…
If you want to completely remove SecuROM after uninstalling this game, including the ‘SecuROM User Access’ Service it installs in Windows, follow these steps:
- Uninstall the game as normal.
- Manually delete the game directory (typically \Program Files\Atari\Crashday-demo\
- Go to Start>Run and type “Services.msc” (without quotes) and press Enter.
- Go to the ‘Securom User Access’ Service, double click on it, click Stop and then set it to Disabled.
- Go to \Windows\System32\ directory and delete the UAService7.exe file.
- Go to Start>Run and type “sc delete useraccess7” (without quotes) and press Enter.
Note: This Service may be recreated by one of your other SecuROM games, in which case you will have to keep it running to play them.
The following steps are very risky and only for people who are certain none of their currently installed games use or need SecuROM:
- Go to \Documents and Settings\All Users\Application Data\ and delete the SecuROM sub-directory.
- Go to Start>Run and type “Regedit” (without quotes) and press Enter. Then find the [HKEY_LOCAL_MACHINE\SOFTWARE\SecuROM] key and delete it if possible.
There is no guaranteed removal method - each new SecuROM game may have additional secuROM files/folders which may require specific manual instructions for removal.