Originally posted by sarahjh69
[B]Dabs have their own feedback links for each product
If you had taken the time to click on their link you
could have read the customer reviews.......
Most seem to say
"Don't buy these disks, they don't work"
and that's from Dabs own site! [/B]
As far as I know - At the time of purchase these reviews were not available, if they were or if I had seen them then - NO! - I would not have bought them.
The point is that with such reviews and success rates they still continue to sell the discs knowing they will not refund customers that are not happy with them.
Originally posted by Beefy Unfortunately you have to buy something to be able to register and then be able to send a review and that's not likely to happen.Perhaps srclinton might do the honours at least it will offer some satisfaction that others might read it and be forewarned.
I posted a review and they blocked it. Seems they don't like the real truth....
I also mailed them back. Here was my mail in response to the mail as posted above when I asked for RMA on the unused discs:
"Thank you for your email.
I have checked my firmware for the NEC 2500A and it is indeed the latest version available and the discs still do not work. It seems the problem here is the very poor quality of the discs meaning they are in fact not compatible with many DVD burners of firmwares in existence. See for yourself in your own customer reviews for this product.
I cannot believe Dabs actually continue to sell these with such a poor success rate (again, read your own customer reviews). What's more is that under the drive I purchased from you, these discs are recommended under the accessories tab. This is basically recommending to your customers to throw their money away using these on a drive that clearly doesn't like these discs. Suits you as you won't allow returns on 'non faulty opened/used media'.
I have bought some cheap discs from www.ukdvdr.co.uk and they work fine. Before I ordered from them I checked their policy on returns which is that if the discs do not work or are not compatible they will refund on discs returned that have not been used. Better than your policy don't you think. Also you are able to get a prompt response when you email them from the site, unlike yourselves.
In the future I will be using ukdvdr for my media (previously I would have used you), and one of the many other retailers which provide a better service for my other PC related purchases."
Guess what they blocked my mails too. I only sent them 1 other mail which was the rma request. This came back as being deleted without being read!!
I have finished with Dabs now!!