Cdrw/dvd combo problem

HI, My friend has a dell dimension 3100 of which the cdrw/dvd wasn’t reading anything and she was told the optical drive was broke, she bought a new one which I have installed but the same problem. It shows in my computer that there’s a cd in the drive but when I double click it it shows up blank as it did before. I find it hard to believe that the optical drve is broke in this one too, so what could be the problem. Yours hopefully
bimbledwadle :frowning:

Strange. You could try removing/deleting the drive in Device Manager and rebooting. You may also want to try removing/deleting the IDE controllers and rebooting. Also ensure you are using a known good disc.