CDROMs Disappear

I am completely baffled as to why this is happening and need help.

My friend had Veratis (?) and Burn and Go X installed… I went thru add/remove programs and they uninstalled, but now the cdroms are missing from explorer. I see them indevice manager with yellow exclamation points. I tried uninstalling the devices and letting windows see them on reboot, which it did.

Does anyone know how to fix this?

Welcome to CDF :slight_smile:

You don’t mention an error code (found in the Properties of each CD drive), but since this appears to be related to the software uninstall, you might try deleting upper and lower filters.

There’s a Guided Help on the page too if you’re unsure.

Hope it helps, let us know how you get on. :slight_smile: