Cd won't play on another computer

I have some Word files on a disk and it functions well on my computer but on my laptop I can’t retrieve the files. Just searching. :frowning:

Are you using either Nero or Roxio burning software? If so, do you have their “Packet writing” programs enabled? If you answer yes to these-then you need to install the same software on your laptop. In my long experience this is not good :frowning:
Suggest you try reburning using either a FREE program from Koyotesoft or Ashampoo Burning Studio and see if that helps.