CD-ROM won't read?

I’m trying to help a neighbor with a CD-ROM problem. When she uses the XP copy wizard to burn pictures, it appears they burn OK , but when you try to view the pictures, the CD, no files appear. If I put one of my CDs into her CD-ROM no files appear.

BUT>>> I have taken her CDs to my computer and can view everything she has burned!
Help?!

Her drive could be dusty inside, or it could be going bad. Try to blow some air in the drive (canned compressed air), let it sit for a minute, and see if that helps.