I'm struggling with a similar problem. Whenever I try to write ANYTHING on to a cd, I get a message in 'CD writing wizard' saying 'Cannot complete CD writing wizard - error in the writing process'. It then ejects the CD - any cd/cdrw. my system is XP and worked when new, although I picked up a bug which may have affected it. System has been scanned with latest free AVG and I have Zone Alarm firewall. CD rom plays fine.