Cd dvd wont read or play

vbimport

#1

I have compaq presario f500 laptop bout 8 years old. ive had repeated probs with discs not reading or playing and used the regedit/deleting filters fix (successfully several times - i believe itunes updates bring this prob on).
but now: disc wont read or play, not even for itunes. ive checked for filters and uninstalled drivers/reinstalled drivers. ‘properties’ say device is working ok.
‘My computer’ tells me i have 2 disc drives but i only have one cd drive - got any ideas? thanks techies!


#2

Try using the drive to boot the machine. You’ll need a bootable disc, like a Windows installation disc, a live Linux distro, or even something like the Ultimate Boot CD. Also check the bios of the computer and make certain that the first boot device is set to the optical drive and not the hard drive.

If the computer boots into the disc, rather than into the operating system on your hard drive, then you know that the drive is functioning correctly, and you have a software issue. If it won’t boot into the optical drive, and you are certain that the boot order is set to boot from the optical drive, then your drive is probably dead, and needs to be replaced.