Cd / DVD drive won't open

[qanda]This thread is about the TDK 2x DVD+R/RW. Click here to see full specs[/qanda]can’t get the cd and dvd drives to open. Any suggestions?
Just started doing this… Neither one will open

Thanks so much :a

Sounds like they do not have power. Odd that they would both fail at the same time. They should have a small hole next to the tray, through which you can insert a paper clip to push the tray out to retrieve your discs.