CD/DVD drive won't burn DVD

vbimport

#1

I’m new here so please bear with me. My problem is my DVD drive won’t burn DVD disk anymore. It will read both CD/DVD and write only to CD. I have a Dell Inspiron 1501 laptop, i purchased nine months back from Dell. I have never had a problem burning DVD disk before. It is a necessary tool in my field. I have not installed any new software, or made any hardware changes. One day last week my DVD drive froze so I stuck a pin in the little hole on drive door to open (OK maybe not the smartest thing). Every since, it will no longer burn to DVD. Please help. And thanks in advance.

Hardware: TSSTcorp DVD±RW TS-L632H ATA DEvice


#2

What APPS have you used?


#3

Hi and Welcome![quote=nacarver;2050493]I’m new here so please bear with me. My problem is my DVD drive won’t burn DVD disk anymore. It will read both CD/DVD and write only to CD. I have a Dell Inspiron 1501 laptop, i purchased nine months back from Dell.[/quote]So you’re still under warranty?

One day last week my DVD drive froze so I stuck a pin in the little hole on drive door to open (OK maybe not the smartest thing). Every since, it will no longer burn to DVD.
I suspect something went wrong with the drive since that incident. To rule out a problem with the software you were using, try with ImgBurn (freeware). If that fails also, I’d suggest to call Dell support. Additionally, you might post the log of the failed burn.

Michael