CD/DVD Drive Only Spins Up At Startup



I have a two year old Lite-On (I think 165H65). I just reinstalled windows and now I have a problem - whenever I put in a CD to install a software, the CD does not even spin up and explorer.exe freezes. If I restart the computer (reset), then as soon as the PC starts up, the CD spins up and I can proceed reading it and installing the software. Any idea what could be the problem?

Also, what happened to these forums?


I changed the status to “unresolved.” Is that what you meant? I still can’t see my thread in the forum.