I’ve about had it with my new computer’s CD/DVD drive. When I first got the computer, I tried making recovery disks, but the process would fail when it was almost finished, and spit the disk out. I tried this a couple of times and kept getting the same problem. Eventually I called HP and they told me to use the built-in Recovery Partition that came with my computer, but they had me burn a file onto a cd to see if my drive worked. Here’s the thing: it works fine with small files, but when I try to burn ISO files onto a dvd, the session always spits out the cd. I tried backing up a show season DVD I have using DVD Shrink and it got all the way to about 70% left and then I could hear the DVD drive clicking. Then the burn log said there was an error and it tried again but eventually gave up and spit out the disk. That makes at least the 4th or 5th disk this thing has ruined! I’m about ready to take it back since I bought a warranty.
Before I read on this forum that I should try DVD Shrink, I tried the Cyberlink DVD program that came with my computer, which also spit out the disk and ruined another one. I researched and found it was a lowsy program. So I tried DVD Shrink and it seemed to work great but then the dvd got ruined when it was almost finished, so I’m starting to think that it’s not the programs that I’m using but the actual DVD drive itself.
When DVD Shrink had the error, it gave me a text version of the burn log with the errors. Would it be possible for me to post that log here and see if anyone can decipher what could’ve caused the problem? And what would be the best way to post it? I would greatly appreciate not having to take this thing back to get it worked on. Thanks in advance for any help!