Is xp sp2 with all updates?
Have you tried a regualr cd -/+ r?
no, I don’t have any - just memorex cd-rw and value disc dvd+rw 2.4x
Also what is the firmware of your model unit?
good question - it doesn’t say and I threw the box out some time ago. I bought it at CompUsa last year sometime. I don’t think it’s a year old yet. I think it had CompUsa on the box.
What kinda of blank media are you using?
And what software are you using to read or play the media?
We never used it to burn anything but patches and demos from the Internet, so that would have been winXP that did that I think. We have Nero and PowerDVD as well, but I haven’t tried them. As a matter of fact they are in the trash can, because I deleted them thinking they might be the problem. But they are still in the trash can and retrievable so I’ll do that and see what happens. But I shouldn’t have to use them. Windows should do that for me.
What happened prior to not being able to read the cd media?
Nothing that I’m aware of. But this is my wife’s computer, so I’m not on it every day. On the other hand she didn’t notice anything either. A funny thing happened when I first tryed it though. There was a game disc in the cdrom drive and when I took it out and put in a blank disc the icon of the game (over the D:) wouldn’t go away. Very peculiar. It only went away after I rebooted.
Also how old is your model unit production?
I bought it no more than a year ago. My computer is something I built myself. The Mainboard is a gigabyte P4 Titan GA-81PE1000
Did you make sure you didn’t get a rootkit or malware installed on your system?
I don’t know what a rootkit or malware is… The sound bad, but I do have Norton antivirus and I just ran that last night along with doing a disc defraging.
I know Sony did that to some of their music cds before stopping from customer complaints.