My CD drive is only reading audio CDs after installing iTunes. The drive is recognized in My Computer but won’t read a data CD. I did try a program CD (happened to be for my printer) and that did launch.
Initially my CD burning software (Veritas RecordNow that came with the computer) refused to run, citing a .dll error. I downloaded the .dll file and now the software runs, but still won’t recognize a disk in the drive.
I’m pretty positive the conflict is somehow related to iTunes since everything was working up to that point. I have an HP Pavilion 503N running Windows XP. The CD drive is a Mitsumi CR-48XATE.
I have uninstalled and reinstalled the CD drive with no change. Searched for new firmware and updated drivers, no luck. I have edited the registry to remove the Upper Level and Lower Level entries (I think that’s what they’re called) with no change.
I tried to backup my iTunes library through iTunes but received burning errors 4280 and 4251. I never could complete the job (multiple disks required). iTunes is the most current version (only one ever installed) 7.0.216.
Thank you all for any suggestions!