Roxio Easy CD Creator 6 is giving me this error: “There are no supported recorders available.” (I have a PlexWriter 16/10/40A with 1.05 Firmware.)
And it fails to burn CDs.
I have used this same hardware with no changes for 4 years. I have used this program for over a year without any complications or errors.
I uninstalled Pinnacle Studio 9 and my CDroms all disappeared from My computer and failed to work. I researched on the Internet and found that it was a result from an uninstall registry corruption that was quite common. The solution was to delete the data in 2 registry keys called UpperFilters and LowerFilters of
as found at this location: http://support.microsoft.com/kb/270008/EN-US/
It worked immediately. No further problems reading Cds in any of the optical drives (CDRoms). However one last residual problem results. Roxio Easy CD Creator 6 (with all 6.2 updates, and latest driveupdate version from December 2004) fails to recognise that I have a burner (Plextor 16/10/40A 2001). And it gives the error at the top of this page when a burn is attempted.
I already attempted to reinstall from the original Roxio Install CD of 6.0. When
it failed to let me saying that i already had the latest version, i explored the
CD to bypass the install.exe and manually run setup.exe which gave the option to repair, modify, or remove. I have completed the repair option, and rebooted. It still does not work. It does not recognise the fact that I have a CD burner.
I would prefer not to uninstall and reinstall, since an uninstall is what lead me
to the original problem. A repair should have taken care of that. It would not allow me to install over the top of the original - just repair. My theory is that there is still some registry issue regarding that key.
I’ve seen countless occurrances of optical drives disappearing and being fixed by the filter removal, however many people have complained that doing that makes their CD burners fail to write, and I have found no solutions for this residual problem. Does anyone have experience with this? Any idea from anyone? Thanks.