Can't uninstall Recordnow DX 4.60 w/o losing access to drives

I currently have Recordnow DX 4.60 installed on a P4 3.2 with XP SP2 all updates. I’d like to remove it and upgrade.

I’ve tried uninstalling and when I do, I lose access to all CD/DVD drives, even the Alcohol virtual drive.

I tried the device manager; removing the three CD/DVD drives & rebooting. XP did find the three drives again on rebooting but they were still unavailable and had yellow question marks by them.

Obviously, something is not being removed, as to get back access, I’ve had to restore the image back to where it was.

Please help.

Thanks,

Steven

You might check this Microsoft Knowledgebase article to see if it helps.