Can't seem to burn anything!

vbimport

#1

Hey guys! I can’t seem to burn anything with my NEC 3500A. It’s very frustrating… I tried to burn a simple 2mb microsoft word document and it won’t even burn it. Please help.

LOG!

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File ‘C:\Program Files\Ahead
ero\Wnaspi32.dll’: Ver=2.0.1.68, size=160016 bytes, created 7/22/2004 4:33:44 PM
Nero version: 6.3.1.17 (Nero Express)
Recorder: <_NEC DVD_RW ND-3500AG> Version: 2.18 - HA 1 TA 1 - 6.3.1.17
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 11
Drive is autodetected - recorder class: DVD+R9 DL recorder
CD-ROM: <PIONEER DVD-ROM DVD-115 >Version: 1.14 - HA 1 TA 0 - 6.3.1.17
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD1600JB-00EVA0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : PIONEER DVD-ROM DVD-115 atapi Port 1 ID 0 DMA: On
CdRomPeripheral : _NEC DVD_RW ND-3500AG atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
PIONEER DVD-ROM DVD-115 D: CDRom0
_NEC DVD_RW ND-3500AG E: CDRom1

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 57671680 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 383MB (392496kB)
Free physical memory: 88MB (91128kB)
Memory in use : 76 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

6.3.2005
CD-ROM (ISO)
9:32:15 PM #1 Text 0 File Isodoc.cpp, Line 6065
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : TAO
Mode : 1
ISO Level : 2 (Max. of 31 chars)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

9:32:15 PM #2 Phase 90 File dlgbrnst.cpp, Line 1845
Buffer Underrun Protection activated

9:32:16 PM #3 Text 0 File Reader.cpp, Line 118
Reader running

9:32:16 PM #4 Text 0 File Writer.cpp, Line 124
Writer _NEC DVD_RW ND-3500AG running

9:32:16 PM #5 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

9:32:16 PM #6 Text 0 File Burncd.cpp, Line 3172
Turn on Track-at-once, using CD-R/RW media

9:32:16 PM #7 Text 0 File DlgWaitCD.cpp, Line 245
Last possible write address on media: 359847 ( 79:59.72)
Last address to be written: 1053 ( 0:16.03)

9:32:16 PM #8 Text 0 File DlgWaitCD.cpp, Line 257
Write in overburning mode: NO (enabled: CD)

9:32:16 PM #9 Text 0 File DlgWaitCD.cpp, Line 2137
Recorder: _NEC DVD_RW ND-3500AG;
CDR code: 00 97 26 66; OSJ entry from: CMC Magnetics Corporation
ATIP Data:
Special Info [hex] 1: D0 00 98, 2: 61 1A 42 (LI 97:26.66), 3: 4F 3B 49 (LO 79:59.73)
Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

9:32:16 PM #10 Text 0 File DlgWaitCD.cpp, Line 418
>>> Protocol of DlgWaitCD activities: <<<
=========================================

9:32:16 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 1054 (1054) = #1054/0:14.4
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1052 blocks [_NEC DVD_RW ND-3500AG]
--------------------------------------------------------------

9:32:16 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [_NEC DVD_RW ND-3500AG] for write in TAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 2465792, ISRC “”
DAO layout:
===========
_Start|___Track|Idx|RecDep|CtrlAdr
-150 | lead-in | 0 | 0x00 | 0x41
-150 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
1054 | lead-out | 1 | 0x00 | 0x41

9:32:16 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1030
Removed 2 run-out blocks from end of track 1. Length: 1054 -> 1052.

9:32:16 PM #14 Phase 24 File dlgbrnst.cpp, Line 1845
Caching of files started

9:32:16 PM #15 Text 0 File Burncd.cpp, Line 4182
Cache writing successful.

9:32:16 PM #16 Phase 25 File dlgbrnst.cpp, Line 1845
Caching of files completed

9:32:16 PM #17 Phase 36 File dlgbrnst.cpp, Line 1845
Burn process started at 8x (1,200 KB/s)

9:32:16 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

9:32:16 PM #19 Text 0 File Mmc.cpp, Line 20394
Set BUFE: supported -> ON

9:32:26 PM #20 SCSI -1024 File Cdrdrv.cpp, Line 1442
SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x099F0000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x08
Sense Qual: 0x03
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x08 0x03

9:32:26 PM #21 CDR -1024 File Writer.cpp, Line 304
Communication failure

9:32:26 PM #22 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

9:32:28 PM #23 CDR -201 File WriterStatus.cpp, Line 196
Invalid write state
_NEC DVD_RW ND-3500AG\H1 T1

9:32:28 PM #24 TRANSFER -18 File WriterStatus.cpp, Line 196
Could not perform EndTrack

9:32:28 PM #25 Text 0 File Mmc.cpp, Line 15219
<_NEC DVD_RW ND-3500AG> start Close Session

9:33:06 PM #26 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK

9:33:06 PM #27 Phase 38 File dlgbrnst.cpp, Line 1845
Burn process failed at 8x (1,200 KB/s)

Existing drivers:
File ‘Drivers\atapi.sys’: Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 12:59:42 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


#2

@ sliq
check this out from the nero website. I would lean more towards ‘driver conflict’ , ‘IDE cables’ or ‘CSEL’ in your case.

I would also upgrade to the newest nero version. That can sometimes overcome config errors, like ‘driver conflict’.

Let us know if any of these work or don’t work for you.


#3

Communication error is caused by the following:

  1. Old IDE Controller Drivers - This is the most common cause of this error message. You must have the latest drivers for your IDE controller card to prevent this error message. (Same applies to SCSI Cards) Go to the website of the manufacturer of your Controller card and obtain the latest drivers. Such as Intel, VIA, SIS, etc.

  2. DMA Settings - You may have DMA disabled for your CDROM/DVDROM and Recorder devices. You should enable this feature. If you have old drivers, and even if you have the latest in some cases, DMA may not be properly supported even though you can enable it. So you should try with DMA disabled if having it Enabled still causes problems.

Enable or Disable DMA:

To enable DMA in Windows 2000/XP, simply go to your ‘Control Panel’, and go to ‘Systems>Hardware>Device Manager’.

Double click on the ‘IDE ATA/ATAPI Controllers’. Right click on the ‘Primary IDE Channel’ and go to ‘Properties>Advanced Settings’
and change Transfer Mode to ‘DMA if available’. Do the same for the Secondary IDE Channel

For Windows 9x and ME, go to your ‘Control Panel->System->Device Manager->CDROM’ and under the devices ‘Properties->Settings’ enable or disable DMA here.

  1. Driver Conflicts - You may have or had other CD Recording software installed on your system, and their drivers can cause conflicts with our software when trying to communicate to the Recorder. Please remove any other Recording progrrams you may have on your system, and be sure all their drivers are removed as well.

  2. Poor IDE cables - In many cases, with the Recorders supporting UDMA, you must use 80pin IDE cables. Using the 40pin IDE cables work with the Recorder, but when it comes to the actual recording process, there can be problems. Or you may just have an IDE cable that is in poor condition and you need to replace it, or try a different connector on that IDE Cable as the connector could be the cause.

  3. CSEL - If your devices are jumpered with CSEL, your controller could be having trouble with this setting. It’s best to change it so that you have your devices jumpered as Master or Slave. Refer to the Manual on your CDROM, DVDROM and Recorder devices for how to do this.

  4. Download the Nero update version 6608 from the following link: http://ww2.nero.com/us/nero-up.php