Cant read DVD

Hi I have a laptop comapq presario R3000 and i have a DVD TOSHIBA ODD-DVD SD-R6252 and I got the latest firmware and its 1A14 and I got it from the hp website but the problem is when I insert a DVD-R or DVD-RW it cant recognize it and cant read it so can you guys please help???

What is “it” here?

Use a proper burning app to burn the media with.
READING blanks is useless.

Look I used nero and alots of programs and still didnt work :frowning:

@ syntrax,

Perchance can you explain exactly what you are attempting to do? Perchance are you attempting to install firmware for your Toshiba SD-R6252 DVD Burner?

If so the Toshiba SD-R6252 v1A14 firmware is an executable file. All you need to do is to click on the executable file and it will install and update your Toshiba SD-R6252 firmware.

Below is a link to The Firmware Page for the Toshiba SD-R6252 version 1A14 firmware.

http://forum.rpc1.org/dl_firmware.php?download_id=1902

On that the above Web Page just click on the 1A14 firmware link and an executable file will be downloaded. After downloading that file click on the executable file you downloaded and it will install and update your Toshiba SD-R6252 firmware. When actually installing the 1A14 firmware ensure your Toshiba SD-R6252 DVD Burner drive door is closed and that there is no media installed in the drive when flashing the firmware.

If I have guessed incorrectly and you are not attempting to install v1A14 firmware for your Toshiba SD-R6252 DVD Burner please explain exactly what you are attempting to do. You present explanation on what you are attempting to do is very confusing, extremely vague, and undescriptive.

Best Regards,
bjkg

Ok I already have the firmware 1A14 installed on my laptop but when I installed it it didnt make any changes and its still the same I cant read DVD-R or DVD-RW :frowning:

@ syntrax,

Exactly what do you mean when you state “it didnt make any changes”?

Does that statement mean that you were unable to install the Toshiba SD-R6252 DVD Burner firmware version 1A14 correctly and that the firmware installed in your Toshiba SD-R6252 DVD Burner remains the same as before you attempted to install the new firmware?

Or do you mean that you were successful and installed the Toshiba SD-R6252 DVD Burner firmware version 1A14 correctly in your the Toshiba SD-R6252 DVD Burner but that the new firmware version did not correct your inability to read DVD-R and/or DVD-RW media?

Until you take the time and effort to clearly express yourself in a manner that is easily understood by Forum Members reading your postings I doubt if you are ever going to get to the route cause of your problem. You need to fully understand that someone reading your Forum postings are possibly thousands of miles away and are unable to view your Compaq Presario Toshiba SD-R6252 DVD Burner and have to solely rely on your printed words in your postings.

Best Regards,
bjkg

Hi,

I came across this thread because I have the same problem on exactly the same model of Compaq notebook and same model DVD/CD-Rom drive.

I don’t know what more info I can give you that the original person did but here goes.

. I have firmware 1A14 installed.
. Cd’s play and burn correctly.
. DVD+r and DVD+RW are not being read. ie. I put the DVD in the drive. Close the drive. I hear the notebook trying to read it for a few seconds, then nothing. I go into Windows Explorer and ca’nt see any files on the DVD. I ca’nt Burn Dvd’s either.
. I have Windvd installed.
. I have Roxio 6 installed.
. Same problem with Comercial DVD’s. eg. Movies bought from a shop.

Please, any thoughts?
thanks
ag

Uninstall Packet-Writing software.
Uninstall all virtual drives.
Uninstall software like CloneCD/DVD and Alcohol.
Delete the upper & lower filters from the registry.
Delete the ide channels and drive entry from Devicemanager.

REBOOT.

Hi Chef. I’m having the same problem as above and am going to try you suggestion. T be a little more specific my SD-R6252 plays movies ok and see blank memorex dvds but when I burn to them then try to read them the drive no longer recognises them. also how do I delete uper and ower filters from regedit and 3 IDE channels only show under hard drives will they reinstall after reboot and are they the right ones

Please check my sig.

Hello Chef,

My Laptop (HP Pavillion ZE5702ea) 2.8 Ghz Celeron, 448 MB shared RAM, is just over two years old now and used mainly for university work and watching DVDs. I recently got an Event ID 7 error (Cdrom bad block) when putting either CD or DVD in tha laptop.

When i put a CD/DVD in the drive, it makes seven (7) knocking noise like it’s looking for a CD or data, then i can hear the motor briefly spin once and that’s it. If i open, then close the drive tray with no CD/DVD in it, it knocks once, the motor spins briefly and then it knocks again. After that, nothing more but a pile of error messages in the event viewer.

I have tried to update the firmware, but the installer says i already have the latest version running. I have not been able to lay my hands on a newer version of the driver unfortunately!

Below is my CD/DVD summary using DISC Info version 1.6.1

DISCINFO VERSION : 1.6.1.6
VENDOR : TOSHIBA
MODEL : ODD-DVD SD-R6252
REVISION : 1A14
VENDOR SPECIFIC : COMPAQ
LOADING MECHANISM : Tray
NUMBER VOL. LEVELS : 16
BUFFER SIZE : 2048KB
TOSHIBA CODE : PM
TOSHIBA MODEL : Toshiba SD-R 6252
INTERFACE : ATAPI
RPC2 SCHEME : YES
STATUS : Permanent
USER CHANGES : 0
VENDOR CHANGES : 4
CURRENT REGION : 2
ANALOG AUDIO PLAY : YES
COMPOSITE OUTPUT : NO
DIGITAL PORT-PORT1 : NO
DIGITAL PORT-PORT2 : NO
READ UPC CODE : YES
MULTISESSION READ : YES
MODE 2 FORM 1 : YES
MODE 2 FORM 2 : YES
READ ISRC CODE : YES
READ BAD CODE : NO
BUFFER UNDER-RUN : YES
MT. RAINIER : NO
CAN READ CDR : YES
CAN READ CDRW : YES
CAN READ CDRM2 : YES
CAN WRITE CDR : YES
CAN WRITE CDRW : YES
CAN TEST WRITE : YES
CAN READ DVD-ROM : YES
CAN READ DVD-R : YES
CAN READ DVD-RW : YES
CAN READ DVD-RAM : NO
CAN READ DVD+R : YES
CAN READ DVD+RW : YES
CAN WRITE DVD-R : NO
CAN WRITE DVD-RW : NO
CAN WRITE DVD-RAM : NO
CAN WRITE DVD+R : YES
CAN WRITE DVD+RW : YES
MAX CDR READ SPEED : 24
MAX CDR WRITE SPEED: 16

Below is the byte data readout of the error message from the event viewer

0000: 00 00 68 00 01 00 b8 00 …h…¸.
0008: 00 00 00 00 07 00 04 c0 …À
0010: 00 01 00 00 14 00 00 c0 …À
0018: 00 00 00 00 00 00 00 00 …
0020: 00 00 00 00 00 00 00 00 …
0028: 19 d6 0f 00 00 00 00 00 .Ö…
0030: ff ff ff ff 00 00 00 00 ÿÿÿÿ…
0038: 40 00 00 c4 02 00 00 00 @…Ä…
0040: 00 00 0c 12 48 00 00 00 …H…
0048: 00 00 00 00 0a 00 00 00 …
0050: 30 41 01 85 78 f8 03 85 0A.…xø.…
0058: 00 00 00 00 00 0c 31 85 …1…
0060: 00 00 00 00 00 00 00 00 …
0068: ad 00 00 00 00 00 00 01 ­…
0070: 00 08 00 00 00 00 00 00 …
0078: 70 00 03 00 00 00 00 0a p…
0080: 00 00 00 00 57 00 00 00 …W…
0088: 00 00 00 00 00 00 00 00 …

Below is the word data readout for the error message alsofrom the event viewer

0000: 00680000 00b80001 00000000 c0040007
0010: 00000100 c0000014 00000000 00000000
0020: 00000000 00000000 000fd619 00000000
0030: ffffffff 00000000 c4000040 00000002
0040: 120c0000 00000048 00000000 0000000a
0050: 85014130 8503f878 00000000 85310c00
0060: 00000000 00000000 000000ad 01000000
0070: 00000800 00000000 00030070 0a000000
0080: 00000000 00000057 00000000 00000000

If you have any advice for me, I’d be most grateful, as in my computer’s present condition, a bad block on the boot section of my hard drive would completely incapacitate me.

Best wishes,
Reshad

Maybe there is an solution, but only available to subscribers, see http://www.eventid.net/display.asp?eventid=7&source=Cdrom

I would try to clean the drive either using an cd cleaner disc (a dry one) or the other way would be by opening the drive up and using Isopropanol and a q-tip to clean the lens…

I removed the whole mechanism successfully; replaced it after cleaning the lense with isopropanol and still no luck. Is it normal that everything in the drive appears to work, including the laser?

I just found a seller for a fully functional drive (same model) and I’m hesitant to buy it as i don not know for sure whether my problem is data simply not reaching the CPU.

I can change the mechanism that is attached to the tray, but i am unaware if there is any other important hardware in the drive assembly that remains inside the laptop when the tray is out…

Any way, here’s a full list of what I’ve observed so far:

1 Motor spins fine but only very briefly
2 Laser is visibly active, but may not be working
3 Tracking motor works fine
4 Firmward is up-to-date
5 Drivers are up-to-date
6 Cannot detect or write to CD/DVD

Should i go ahead and buy the replacement?

I had the same problem with the exact same drive recently and it ended up being the disks. Even with the firmware update I can only write to 4X or 8X disks, my computer still does not recognize the 16X disks.