Can't install upgrade 1.17 of plextools

i’ve got a plextor 40/12a , which came with 1.12 plextools,
now the problem i’ve got is that i can’t upgrade to the newest version , i get this error message …

‘WinExec Failed : Return=87’

i’ve downloaded the files 3 times now , just incase it was a bad download , but the same everytime …

does anyone know what the problem is please ?

If you want help with troubleshooting a problem, you should include as many details as possible about your system configuration. This includes hardware, burning software and programs running in the background.

Otherwise it’s a guessing game. :cool:

One guess is that if you have Alcohol 120% or another virtual disc drive program loaded, this can be interfering with the PlexTools installation.

I am guessing that the Plextor tools is open at the system tray !! :bigsmile:
Close them down and try again …

I sorted it out in the end ,
it would not install in the folder i downloaded it to , so i dragged out the plextools.exe to the desktop , and tried it again , and it worked …

Gon’t know why , but it works now … :bigsmile:

thanks for replying …