Help with help! I’ve had this problem before and can’t find my notes about how to get past this. Experiencing a nasty Alcohol 120% problem I uninstalled Nero during debugging. Nero installs OK, but I can’t get help to install. I’ve got the right language pack, but when I execute it I get the attached error. Help and suggestions much appreciated. The only thing I can find out there are some instructions about how to get around this written in Spanish, and even after translating them they didn’t help.