Hey everyone, this is my first post, so I hope I’m not treading in any dangerous waters asking for help right off the bat.
I have a custom PC with an ASUS A8N-E 939 NVIDIA nForce4 Ultra ATX mobo, an AMD Athlon 64 X2, 3GB ram, and at the moment, no working DVD drive, running Windows XP Media Center Edition SP1.
When I originally built the machine, I had some rinky dink generic looking DVD-ROM, which worked as soon as I installed XP. I eventually went and bought a Samsung DVD-Writer with LightScribe, only to have it not work at all. I assumed it was bad and bought another one from a different location, which didn’t work either. I decided to give up and at least put the original DVD-ROM back, but now that too is not working.
All the drives are OEM, so I’ve just been relying on XP to detect them and use the appropriate driver. All three are Samsungs, with two being SH-202N and SH-S182. I’ve tried every jumper configuration with each drive by itself. They all get power, but when booting into Windows, they’re all detected as “Generic DVD-ROM SCSI CdRom Device.” They all show in the My Computer window as well, but when I insert any type of disk, CD, CDRW, DVD, etc., nothing is actually read. I can hear the drive spinning, but the drive in My Computer just tells me to insert a disk. I’ve attempted to download firmware for each drive, but it won’t even install because it’s not detected. I’ve tried uninstalling the generic drive and rebooting, but it just seems to reinstall itself automatically, without any notification or warning to me.
So now, I have no DVD reading/writing at all, and it’s really getting frustrating. Everything in BIOS is set to default “Auto” and while I can see the primary hard disk in BIOS, there’s nothing that shows for any of the IDE entries. Now, I’ve never had issues like this, so I’m hoping someone far more experienced than myself can help me out and help me figure out what the heck I’m doing wrong.
Looking forward to a response, and I appreciate any assistance in advance.