Can't copy "I am Wrath"

vbimport

#1

Hi,

I am trying to copy the movie, “I am Wrath”. MacX DVD Ripper Pro crashes as soon as I click on the “Disc” button.

Can someone give me a clue about what is going on here?

Here is the crash report:



********* start of report *********
Process:               MacX DVD Ripper Pro [1174]
Path:                  /Applications/MacX DVD Ripper Pro.app/Contents/MacOS/MacX DVD Ripper Pro
Identifier:            com.macxdvd.macxvideoconverterpro
Version:               4.9.5 (20160929)
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           MacX DVD Ripper Pro [1174]
User ID:               501

Date/Time:             2016-10-28 10:41:09.646 -0500
OS Version:            Mac OS X 10.10.5 (14F2009)
Report Version:        11
Anonymous UUID:        8E0CD63C-F486-3426-273F-5402D5692BF1

Sleep/Wake UUID:       DF554F5E-30DF-47A7-B3D3-EDA9C8176E3C

Time Awake Since Boot: 6000 seconds
Time Since Wake:       1000 seconds

Crashed Thread:        6

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000008

VM Regions Near 0x8:
--> 
    __TEXT                 0000000000001000-00000000001bd000 [ 1776K] r-x/rwx SM=COW  /Applications/MacX DVD Ripper Pro.app/Contents/MacOS/MacX DVD Ripper Pro

Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib            0x940b99ce mach_msg_trap + 10
1   libsystem_kernel.dylib            0x940b8a70 mach_msg + 68
2   com.apple.CoreFoundation          0x99199ef6 __CFRunLoopServiceMachPort + 214
3   com.apple.CoreFoundation          0x99199309 __CFRunLoopRun + 1529
4   com.apple.CoreFoundation          0x99198aa6 CFRunLoopRunSpecific + 390
5   com.apple.CoreFoundation          0x9919890b CFRunLoopRunInMode + 123
6   com.apple.HIToolbox               0x9241c8f8 RunCurrentEventLoopInMode + 262
7   com.apple.HIToolbox               0x9241c631 ReceiveNextEventCommon + 494
8   com.apple.HIToolbox               0x9241c42c _BlockUntilNextEventMatchingListInModeWithFilter + 99
9   com.apple.AppKit                  0x9079fb41 _DPSNextEvent + 742
10  com.apple.AppKit                  0x9079f1e5 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 350
11  com.apple.AppKit                  0x90793b9c -[NSApplication run] + 907
12  com.apple.AppKit                  0x90708fa0 NSApplicationMain + 2082
13  com.macxdvd.macxvideoconverterpro    0x00002565 0x1000 + 5477

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib            0x940c08ce kevent64 + 10
1   libdispatch.dylib                 0x9c3c4ce3 _dispatch_mgr_invoke + 245
2   libdispatch.dylib                 0x9c3c48c6 _dispatch_mgr_thread + 52

Thread 2:
0   libsystem_kernel.dylib            0x940b99ce mach_msg_trap + 10
1   libsystem_kernel.dylib            0x940b8a70 mach_msg + 68
2   com.apple.CoreFoundation          0x99199ef6 __CFRunLoopServiceMachPort + 214
3   com.apple.CoreFoundation          0x99199309 __CFRunLoopRun + 1529
4   com.apple.CoreFoundation          0x99198aa6 CFRunLoopRunSpecific + 390
5   com.apple.CoreFoundation          0x9919890b CFRunLoopRunInMode + 123
6   com.apple.AppKit                  0x9086f2d0 _NSEventThread + 283
7   libsystem_pthread.dylib           0x92cb1c25 _pthread_body + 138
8   libsystem_pthread.dylib           0x92cb1b9b _pthread_start + 162
9   libsystem_pthread.dylib           0x92caee32 thread_start + 34

Thread 3:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib            0x940b99ce mach_msg_trap + 10
1   libsystem_kernel.dylib            0x940b8a70 mach_msg + 68
2   com.apple.CoreFoundation          0x99199ef6 __CFRunLoopServiceMachPort + 214
3   com.apple.CoreFoundation          0x99199309 __CFRunLoopRun + 1529
4   com.apple.CoreFoundation          0x99198aa6 CFRunLoopRunSpecific + 390
5   com.apple.CoreFoundation          0x9919890b CFRunLoopRunInMode + 123
6   com.apple.CFNetwork               0x961a9dbf +[NSURLConnection(Loader) _resourceLoadLoop:] + 717
7   com.apple.Foundation              0x93736b8d -[NSThread main] + 45
8   com.apple.Foundation              0x93736936 __NSThread__main__ + 1538
9   libsystem_pthread.dylib           0x92cb1c25 _pthread_body + 138
10  libsystem_pthread.dylib           0x92cb1b9b _pthread_start + 162
11  libsystem_pthread.dylib           0x92caee32 thread_start + 34

Thread 4:: com.apple.CFSocket.private
0   libsystem_kernel.dylib            0x940bf84e __select + 10
1   com.apple.CoreFoundation          0x991e9b3a __CFSocketManager + 906
2   libsystem_pthread.dylib           0x92cb1c25 _pthread_body + 138
3   libsystem_pthread.dylib           0x92cb1b9b _pthread_start + 162
4   libsystem_pthread.dylib           0x92caee32 thread_start + 34

Thread 5:
0   libsystem_kernel.dylib            0x940bfe6a __workq_kernreturn + 10
1   libsystem_pthread.dylib           0x92cb172a _pthread_wqthread + 939
2   libsystem_pthread.dylib           0x92caee0e start_wqthread + 30

Thread 6 Crashed:
0   libiforead.dylib                  0x11916414 CPGCAnalyse::AnalyseSetLinkPGCNDirectCmd(CJumpTo*, vm_cmd_t*) + 124
1   libiforead.dylib                  0x119165d1 CPGCAnalyse::AnalyseSetCmd(CJumpTo*, vm_cmd_t*) + 139
2   libiforead.dylib                  0x11915120 CPGCAnalyse::AnalyseCmd(CJumpTo*, vm_cmd_t*, CPGCAnalyse::digiarty_dvd_domain) + 134
3   libiforead.dylib                  0x11915222 CPGCAnalyse::AnalysePGCCommandTable(CJumpTo*, pgc_command_tbl_t*, CPGCAnalyse::digiarty_dvd_domain) + 168
4   libiforead.dylib                  0x11915bcf CPGCAnalyse::AnalyseJumpSSVTSMCmd(CJumpTo*, vm_cmd_t*) + 463
5   libiforead.dylib                  0x11915e1b CPGCAnalyse::AnalyseJumpSSCmd(CJumpTo*, vm_cmd_t*) + 165
6   libiforead.dylib                  0x1191636f CPGCAnalyse::AnalyseJumpCmd(CJumpTo*, vm_cmd_t*) + 175
7   libiforead.dylib                  0x119150f5 CPGCAnalyse::AnalyseCmd(CJumpTo*, vm_cmd_t*, CPGCAnalyse::digiarty_dvd_domain) + 91
8   libiforead.dylib                  0x11915222 CPGCAnalyse::AnalysePGCCommandTable(CJumpTo*, pgc_command_tbl_t*, CPGCAnalyse::digiarty_dvd_domain) + 168
9   libiforead.dylib                  0x119156c7 CPGCAnalyse::AnalyseCallSSVMGMPGCCmd(CJumpTo*, vm_cmd_t*) + 343
10  libiforead.dylib                  0x1191590d CPGCAnalyse::AnalyseCallSSCmd(CJumpTo*, vm_cmd_t*) + 195
11  libiforead.dylib                  0x1191638d CPGCAnalyse::AnalyseJumpCmd(CJumpTo*, vm_cmd_t*) + 205
12  libiforead.dylib                  0x119150f5 CPGCAnalyse::AnalyseCmd(CJumpTo*, vm_cmd_t*, CPGCAnalyse::digiarty_dvd_domain) + 91
13  libiforead.dylib                  0x11915222 CPGCAnalyse::AnalysePGCCommandTable(CJumpTo*, pgc_command_tbl_t*, CPGCAnalyse::digiarty_dvd_domain) + 168
14  libiforead.dylib                  0x1191601e CPGCAnalyse::AnalyseJumpVTSTTCmd(CJumpTo*, vm_cmd_t*) + 474
15  libiforead.dylib                  0x11916351 CPGCAnalyse::AnalyseJumpCmd(CJumpTo*, vm_cmd_t*) + 145
16  libiforead.dylib                  0x119150f5 CPGCAnalyse::AnalyseCmd(CJumpTo*, vm_cmd_t*, CPGCAnalyse::digiarty_dvd_domain) + 91
17  libiforead.dylib                  0x119152ca CPGCAnalyse::AnalysePGCCommandTable(CJumpTo*, pgc_command_tbl_t*, CPGCAnalyse::digiarty_dvd_domain) + 336
18  libiforead.dylib                  0x119161fc CPGCAnalyse::AnalyseJumpTTCmd(CJumpTo*, vm_cmd_t*) + 462
19  libiforead.dylib                  0x11916333 CPGCAnalyse::AnalyseJumpCmd(CJumpTo*, vm_cmd_t*) + 115
20  libiforead.dylib                  0x119150f5 CPGCAnalyse::AnalyseCmd(CJumpTo*, vm_cmd_t*, CPGCAnalyse::digiarty_dvd_domain) + 91
21  libiforead.dylib                  0x11915222 CPGCAnalyse::AnalysePGCCommandTable(CJumpTo*, pgc_command_tbl_t*, CPGCAnalyse::digiarty_dvd_domain) + 168
22  libiforead.dylib                  0x119156c7 CPGCAnalyse::AnalyseCallSSVMGMPGCCmd(CJumpTo*, vm_cmd_t*) + 343
23  libiforead.dylib                  0x1191590d CPGCAnalyse::AnalyseCallSSCmd(CJumpTo*, vm_cmd_t*) + 195
24  libiforead.dylib                  0x1191638d CPGCAnalyse::AnalyseJumpCmd(CJumpTo*, vm_cmd_t*) + 205
25  libiforead.dylib                  0x119150f5 CPGCAnalyse::AnalyseCmd(CJumpTo*, vm_cmd_t*, CPGCAnalyse::digiarty_dvd_domain) + 91
26  libiforead.dylib                  0x11915222 CPGCAnalyse::AnalysePGCCommandTable(CJumpTo*, pgc_command_tbl_t*, CPGCAnalyse::digiarty_dvd_domain) + 168
27  libiforead.dylib                  0x1191601e CPGCAnalyse::AnalyseJumpVTSTTCmd(CJumpTo*, vm_cmd_t*) + 474
28  libiforead.dylib                  0x11916351 CPGCAnalyse::AnalyseJumpCmd(CJumpTo*, vm_cmd_t*) + 145
29  libiforead.dylib                  0x119150f5 CPGCAnalyse::AnalyseCmd(CJumpTo*, vm_cmd_t*, CPGCAnalyse::digiarty_dvd_domain) + 91
30  libiforead.dylib                  0x119152ca CPGCAnalyse::AnalysePGCCommandTable(CJumpTo*, pgc_command_tbl_t*, CPGCAnalyse::digiarty_dvd_domain) + 336
31  libiforead.dylib                  0x119161fc CPGCAnalyse::AnalyseJumpTTCmd(CJumpTo*, vm_cmd_t*) + 462
32  libiforead.dylib                  0x11916333 CPGCAnalyse::AnalyseJumpCmd(CJumpTo*, vm_cmd_t*) + 115
33  libiforead.dylib                  0x119150f5 CPGCAnalyse::AnalyseCmd(CJumpTo*, vm_cmd_t*, CPGCAnalyse::digiarty_dvd_domain) + 91
34  libiforead.dylib                  0x11915222 CPGCAnalyse::AnalysePGCCommandTable(CJumpTo*, pgc_command_tbl_t*, CPGCAnalyse::digiarty_dvd_domain) + 168
35  libiforead.dylib                  0x119156c7 CPGCAnalyse::AnalyseCallSSVMGMPGCCmd(CJumpTo*, vm_cmd_t*) + 343
36  libiforead.dylib                  0x1191590d CPGCAnalyse::AnalyseCallSSCmd(CJumpTo*, vm_cmd_t*) + 195
37  libiforead.dylib                  0x1191638d CPGCAnalyse::AnalyseJumpCmd(CJumpTo*, vm_cmd_t*) + 205
38  libiforead.dylib                  0x119150f5 CPGCAnalyse::AnalyseCmd(CJumpTo*, vm_cmd_t*, CPGCAnalyse::digiarty_dvd_domain) + 91
39  libiforead.dylib                  0x119152ca CPGCAnalyse::AnalysePGCCommandTable(CJumpTo*, pgc_command_tbl_t*, CPGCAnalyse::digiarty_dvd_domain) + 336
40  libiforead.dylib                  0x119161fc CPGCAnalyse::AnalyseJumpTTCmd(CJumpTo*, vm_cmd_t*) + 462
41  libiforead.dylib                  0x11916333 CPGCAnalyse::AnalyseJumpCmd(CJumpTo*, vm_cmd_t*) + 115
42  libiforead.dylib                  0x119150f5 CPGCAnalyse::AnalyseCmd(CJumpTo*, vm_cmd_t*, CPGCAnalyse::digiarty_dvd_domain) + 91
43  libiforead.dylib                  0x11915222 CPGCAnalyse::AnalysePGCCommandTable(CJumpTo*, pgc_command_tbl_t*, CPGCAnalyse::digiarty_dvd_domain) + 168
44  libiforead.dylib                  0x11915536 CPGCAnalyse::GetDVDJumpTable(char const*) + 458
45  libiforead.dylib                  0x11912839 VerifyMainTitle + 101
46  libiforead.dylib                  0x1191add4 get_dvd_info + 730
47  com.macxdvd.macxvideoconverterpro    0x00034b91 0x1000 + 211857
48  com.macxdvd.macxvideoconverterpro    0x0004dbce 0x1000 + 314318
49  com.apple.Foundation              0x93736b8d -[NSThread main] + 45
50  com.apple.Foundation              0x93736936 __NSThread__main__ + 1538
51  libsystem_pthread.dylib           0x92cb1c25 _pthread_body + 138
52  libsystem_pthread.dylib           0x92cb1b9b _pthread_start + 162
53  libsystem_pthread.dylib           0x92caee32 thread_start + 34

Thread 6 crashed with X86 Thread State (32-bit):
  eax: 0x00000000  ebx: 0x119163a4  ecx: 0xb02189c0  edx: 0x016f1f10
  edi: 0xa0dad0fc  esi: 0x00000003  ebp: 0xb0217e98  esp: 0xb0217e60
   ss: 0x00000023  efl: 0x00010206  eip: 0x11916414   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
  cr2: 0x00000008
  
Logical CPU:     3
Error Code:      0x00000004
Trap Number:     14


Binary Images:
    0x1000 -   0x1bcff7 +com.macxdvd.macxvideoconverterpro (4.9.5 - 20160929) <B01D7B03-E6F7-305B-B279-A6FFB0C62E60> /Applications/MacX DVD Ripper Pro.app/Contents/MacOS/MacX DVD Ripper Pro
  0x202000 -   0x263ff3  com.apple.QuickLookFramework (5.0 - 675.43) <F6AA56C4-E32F-36B9-A4F7-C352CBE14FBB> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
  0x29b000 -   0x2b2ffb  libexpat.1.dylib (12) <751B1CA1-D871-37AA-BE43-4131FF8B7747> /usr/lib/libexpat.1.dylib
  0x2bb000 -   0x2bbfff  com.apple.quartzframework (1.5 - 1.5) <1AE25E65-02FC-35B5-A1C8-734EC12DA3C1> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
  0x2be000 -   0x831ff7  com.apple.QuartzComposer (5.1 - 332.1) <729DEB37-9976-38E2-8779-F74A8DDE54DC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
  0xa98000 -   0xb43ff7  com.apple.PDFKit (3.1 - 3.1) <1FF5D72C-37F5-35DB-AF77-5EB66F1AC179> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
  0xb94000 -   0xbbaff7  com.apple.quartzfilters (1.10.0 - 1.10.0) <5712F712-4A1C-35BF-AE1D-F55DA1D9877D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
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 0x100d000 -  0x1102ff7  com.apple.QuickLookUIFramework (5.0 - 675.43) <B9BC6567-C012-361F-B9EE-93E327B1BB8F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/Versions/A/QuickLookUI
 0x118e000 -  0x1191fff  com.apple.AppleSystemInfo (3.1.5 - 3.1.5) <D9A10615-D6FA-3861-8094-6D97EB009D08> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
 0x1197000 -  0x1221fff  com.apple.CorePDF (4.0 - 4) <3B850ADF-07F7-38A7-9991-C1C81A29C67F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
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 0x1276000 -  0x12ceff3  com.apple.ImageCaptureCore (6.3 - 6.3) <49CF4680-ABFB-33FB-B939-5B6524EC66FA> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
 0x12fb000 -  0x12fdfff  com.apple.SafariServices.framework (10602 - 10602.2.14.0.7) <1B0C4C6D-4E6F-3D61-8B98-272EBAACD734> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariServices
 0x716b000 -  0x71b8ff7  com.apple.CloudDocs (1.0 - 321.10) <9343D667-13D3-379C-BDCA-7D6D6B8CC7E5> /System/Library/PrivateFrameworks/CloudDocs.framework/CloudDocs
 0x9000000 -  0x92c5fff  com.apple.AMDRadeonX3000GLDriver (1.32.25 - 1.3.2) <B3C89239-11FB-382E-B751-5DCCC85825CD> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRadeonX3000GLDriver
 0x996a000 -  0x996aff3 +cl_kernels (???) <D4912DC5-C7EC-4EAC-ACAC-B24FAE208925> cl_kernels
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 0xb3bc000 -  0xb3e1fff  com.apple.QuartzComposer.ExtraPatches (4.1 - 332.1) <C8BA3954-C453-3BD7-8062-FC10FE93CF0C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/Resources/ExtraPatches.plugin/Contents/MacOS/ExtraPatches
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 0xcb24000 -  0xcb25ffb +cl_kernels (???) <B5208DAF-8E25-47D0-A858-DCCDD287FDA9> cl_kernels
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 0xcfa2000 -  0xcfa2ffb +cl_kernels (???) <C7A2B677-57F1-49FA-A752-CB9472967EF8> cl_kernels
0x10a30000 - 0x10a36ffe +libdvdcss.dylib (4) <35875073-E966-C34A-0489-71B397839744> /Applications/MacX DVD Ripper Pro.app/Contents/fws/libdvdcss.dylib
0x10a6c000 - 0x10a77fff  com.apple.IntlPreferences (2.0 - 150.1) <0D588220-0B96-31F2-A21E-E4E9A14C3A19> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPreferences
0x10a80000 - 0x10a9cff7  com.apple.aps.framework (4.0 - 4.0) <AE077C19-E36A-3903-8D4E-AC035E2D1819> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePushService
0x10ab7000 - 0x10ab7ff0 +cl_kernels (???) <F90253FF-9C7D-4890-AC9E-C8AD9E03BFB3> cl_kernels
0x10d2f000 - 0x11064ff7  com.apple.FinderKit (1.3.5 - 1.3.5) <5BD55788-495B-30CF-A5DC-990056005A25> /System/Library/PrivateFrameworks/FinderKit.framework/FinderKit
0x11259000 - 0x112b7ffb  com.apple.Suggestions (4.0 - 165) <06A8826C-CE3E-3BDC-884A-463ACE91639C> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x112eb000 - 0x1132dff7  com.apple.bom (14.0 - 193.6) <8A66E20C-4275-3861-9C2D-F2F804105FBB> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x1133f000 - 0x1136fff7  com.apple.framework.SystemAdministration (1.0 - 1.0) <9BDF74A3-BA94-35FB-992F-E4D1E5CD5B20> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/SystemAdministration
0x1138f000 - 0x115faff7  com.apple.AddressBook.framework (9.0 - 1579) <78AD8E14-94C0-3BD1-B34D-E16600FF2129> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x117b0000 - 0x117d0ffb  com.apple.addressbook.vCard (9.0 - 1579) <88627874-568E-3EB6-B037-47333F542FB6> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x117ee000 - 0x117efff7  com.apple.AddressBook.ContactsData (9.0 - 1579) <600412DD-1C40-3017-957B-0A4CD28EDEA9> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsData
0x117f5000 - 0x11803fff  com.apple.AddressBook.ContactsFoundation (9.0 - 1579) <E847D78F-D27E-31E7-AC84-DF41D1B5073B> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/ContactsFoundation
0x11814000 - 0x1181efff  com.apple.DirectoryService.Framework (10.10 - 187) <2B85DFE4-6EBF-34FE-AA7B-165BDDE72267> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x11827000 - 0x11858ffb  com.apple.securityinterface (10.0 - 55058) <95726911-E181-3115-8451-EE1FA35A2937> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x11877000 - 0x1187eff3  com.apple.phonenumbers (1.1.1 - 105) <19A59F22-DD76-345E-AF7B-96405D71DB5A> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumbers
0x11885000 - 0x11890fff  com.apple.AppleFSCompression (68.30.1 - 1.0) <E4E0C66A-2960-3E98-839C-128A64889545> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
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0x99a3f000 - 0x99a43ff3  com.apple.TCC (1.0 - 1) <EE0D6865-A6E0-3BF0-93F1-837C09AA7978> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x99a44000 - 0x99a46ffb  libsystem_secinit.dylib (18) <3CBA3BD3-8BA2-358D-BD1A-A1C3DF5D84E6> /usr/lib/system/libsystem_secinit.dylib
0x99a47000 - 0x99adcfff  libsystem_c.dylib (1044.40.3) <235083B9-8936-3E5E-8433-49EEFE61D72A> /usr/lib/system/libsystem_c.dylib
0x99add000 - 0x99b54fff  com.apple.ApplicationServices.ATS (360 - 375.4) <15EA5277-3E03-3E09-B832-1D45E429E828> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x99b55000 - 0x99b62ff3  com.apple.ProtocolBuffer (1 - 228.0.1) <B61B9562-CBDE-34E5-B19E-291A1D95D782> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolBuffer
0x99b63000 - 0x99b6afff  com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <5D268178-3812-3777-92A6-D7D3395405B8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x99b6b000 - 0x99d1bff7  libGLProgrammability.dylib (11.1.6) <A674E27A-152D-3F37-8CBC-5F6365B011F8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x99d1c000 - 0x9a14fff3  com.apple.vision.FaceCore (3.1.6 - 3.1.6) <EF92C25B-3E33-379F-A862-75C2FCA8B386> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x9a150000 - 0x9b10aff3  com.apple.WebCore (10600 - 10600.8.9) <A4E72EB4-9E26-3F50-83D3-7C0984B99B6E> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x9b10b000 - 0x9b41ffef  com.apple.CoreAUC (211.1.0 - 211.1.0) <4ECEBB32-FAA9-357E-BD7D-039E2633AAD5> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9b420000 - 0x9b58cff3  com.apple.avfoundation (2.0 - 889.210) <85B781DA-726F-39D1-B7EB-EDBDE4DF3B3C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x9b58d000 - 0x9b58dfff  com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <F968D12F-F59D-3148-951D-76735C3C1B57> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x9b58e000 - 0x9b71fff3  libsqlite3.dylib (168.2) <85773EDA-5470-326B-8C21-20A80C89C96A> /usr/lib/libsqlite3.dylib
0x9b720000 - 0x9b753fe3  libsystem_m.dylib (3086.1) <951F633F-57B7-398B-912F-F6ED4DB1C597> /usr/lib/system/libsystem_m.dylib
0x9b754000 - 0x9b757fff  libextension.dylib (55.2) <BE3B5B43-A1BB-3BB6-9CD9-946BC61241FC> /usr/lib/libextension.dylib
0x9b758000 - 0x9b76fffb  com.apple.AppContainer (4.0 - 238.20.2) <0A9A3DD3-2D64-3548-8374-96FCE828D151> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContainer
0x9b770000 - 0x9b85aff7  libcrypto.0.9.8.dylib (52.40.1) <0B0C4964-6DCD-3625-AF4F-A9ED057002F5> /usr/lib/libcrypto.0.9.8.dylib
0x9b85b000 - 0x9b8f5fff  com.apple.ColorSync (4.9.0 - 4.9.0) <E3442A3A-181A-3C39-86D5-89292AF8115F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x9b8f6000 - 0x9b901ff7  com.apple.NetAuth (5.2 - 5.2) <3E650FB0-5EB5-3807-8B71-8FAF64D6A0FC> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9b902000 - 0x9b928ff7  com.apple.IconServices (47.1 - 47.1) <9C537499-B375-3F84-BF4A-EEF757FC26A9> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x9b929000 - 0x9b935fff  com.apple.CrashReporterSupport (10.10 - 631) <9A6DF8E2-AE0F-3919-889A-CD7F79ABD6EC> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x9b936000 - 0x9b95cff3  libc++abi.dylib (125) <E9AF8CA1-D54D-37E3-8363-A3E8C0840F71> /usr/lib/libc++abi.dylib
0x9b95d000 - 0x9bbf4fff  com.apple.CoreData (111 - 526.3) <93295B9D-6C48-3919-8B9C-A4291D3522CE> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9bbf5000 - 0x9bbf5fff  libunc.dylib (29) <CE960997-9D4A-3848-BAC7-B2255E6765FD> /usr/lib/system/libunc.dylib
0x9bbf6000 - 0x9bbfaffb  libcache.dylib (69) <55501A00-AF64-3554-8F46-8D5AFEDEC332> /usr/lib/system/libcache.dylib
0x9bbfb000 - 0x9bbfcfff  libremovefile.dylib (35) <49DCAF7B-4466-3775-9E58-EA5D7CBA8AE0> /usr/lib/system/libremovefile.dylib
0x9bbfd000 - 0x9bbfdfff  com.apple.ApplicationServices (48 - 48) <76C301A4-705B-33DE-BA11-C89DCF1EDCDD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x9bbfe000 - 0x9bc08ffb  com.apple.audio.SoundManager (4.2 - 4.2) <4312D0A7-4B6F-3A1E-9A47-24C6E8C65E51> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x9bc09000 - 0x9bc46fff  libsystem_network.dylib (412.20.3) <1D1D6444-EB6B-3249-902B-1710C3C0DCCB> /usr/lib/system/libsystem_network.dylib
0x9bc47000 - 0x9bc48fff  libDiagnosticMessagesClient.dylib (100) <3EE83437-AA9C-356B-810B-589346B73797> /usr/lib/libDiagnosticMessagesClient.dylib
0x9bc49000 - 0x9bd41fff  libFontParser.dylib (134.10) <1C490D97-6E83-3FC4-95FD-7E06DD8FBF68> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x9bd42000 - 0x9bfc8fff  com.apple.QuickTime (7.7.3 - 2890.10) <F5DD303A-62F3-3EB9-A4A0-71E5934C2525> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9bfc9000 - 0x9c2c7ffb  com.apple.CoreServices.CarbonCore (1108.6 - 1108.6) <ABEA5906-26AE-308F-B078-5944ABDF94DF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x9c2c8000 - 0x9c2e1fff  com.apple.Kerberos (3.0 - 1) <92735F11-CF1C-3FA6-8682-9A30AC9E2651> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9c353000 - 0x9c3beff7  com.apple.framework.CoreWiFi (3.0 - 300.4) <632A811D-4706-3ED7-85E3-DD2CDB47CF8F> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x9c3bf000 - 0x9c3e6fff  libdispatch.dylib (442.50.1) <A4EA1B52-2597-36E9-BDE0-89B3D8B0C3E0> /usr/lib/system/libdispatch.dylib
0x9c3e7000 - 0x9c464ff3  com.apple.framework.IOKit (2.0.2 - 1050.20.2) <84299E45-C5F3-365F-AC1B-0EAFF8057112> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9c465000 - 0x9c498fff  com.apple.CoreServicesInternal (221.7.2 - 221.7.2) <709E9F1B-D266-399B-9A4B-3785BBF64E01> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 1
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 3318
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=236.8M resident=129.5M(55%) swapped_out_or_unallocated=107.3M(45%)
Writable regions: Total=131.1M written=26.4M(20%) resident=44.9M(34%) swapped_out=0K(0%) unallocated=86.2M(66%)
 
REGION TYPE                      VIRTUAL
===========                      =======
Activity Tracing                   2048K
CG backing stores                  5576K
CG image                            328K
CG shared images                    496K
CoreAnimation                      7320K
CoreUI image data                   316K
Foundation                            4K
IOKit                               608K
Image IO                           2288K
Kernel Alloc Once                     4K
MALLOC                             82.2M
MALLOC (admin)                       48K
Memory Tag 242                       12K
Memory Tag 249                      156K
OpenCL                               68K
Stack                              66.6M
VM_ALLOCATE                        17.4M
__DATA                             10.6M
__GLSLBUILTINS                     2588K
__IMAGE                             528K
__IMPORT                             12K
__LINKEDIT                         49.9M
__OBJC                             4516K
__TEXT                            186.9M
__UNICODE                           552K
mapped file                       178.7M
shared memory                         4K
===========                      =======
TOTAL                             619.2M

Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 3 GHz, 20 GB, SMC 1.7f10
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x80AD, 0x48594D5035313241373243503844332D5935
Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x80AD, 0x48594D5035313241373243503844332D5935
Memory Module: DIMM Riser B/DIMM 1, 4 GB, DDR2 FB-DIMM, 667 MHz, 0x80CE, 0x4D3339355435313630435A342D4345363620
Memory Module: DIMM Riser B/DIMM 2, 4 GB, DDR2 FB-DIMM, 667 MHz, 0x80CE, 0x4D3339355435313630515A342D4345373620
Memory Module: DIMM Riser A/DIMM 3, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x830B, 0x4E543147543732553850423442442D334320
Memory Module: DIMM Riser A/DIMM 4, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x830B, 0x4E543147543732553850423442442D334320
Memory Module: DIMM Riser B/DIMM 3, 4 GB, DDR2 FB-DIMM, 667 MHz, 0x80AD, 0x48594D503135314637324350344E332D5935
Memory Module: DIMM Riser B/DIMM 4, 4 GB, DDR2 FB-DIMM, 667 MHz, 0x80AD, 0x48594D503135314637324350344E332D5935
AirPort: Third-Party Wireless Card
Network Service: Ethernet 2, Ethernet, en1
Network Service: Parallels Host-Only #1, Ethernet, vnic1
Network Service: Wi-Fi, AirPort, en3
PCI Card: ATI Radeon HD 5770, Display Controller, Slot-1
PCI Card: ATI Radeon HD 5770, ATY,VervetParent, Slot-1
PCI Card: pci1b73,1100, USB eXtensible Host Controller, Slot-4
Serial ATA Device: WDC WD10EZEX-00BN5A0, 1 TB
Serial ATA Device: WDC WD10EZEX-07M2NA1, 1 TB
Serial ATA Device: WDC WD5000AAKX-75U6AA0, 500.11 GB
Parallel ATA Device: PIONEER DVD-RW  DVR-112D, 4.7 GB
Parallel ATA Device: HL-DT-STDVD-RAM GH22NP21
USB Device: EPSON Scanner
USB Device: USB Receiver
FireWire Device: built-in_hub, Up to 800 Mb/sec
Thunderbolt Bus: 
********** end of report *******

Thanks,

Don


#2

Hi,

Thank you for using our program. As for the problem, pls email our support team [support@macxdvd.com](mailto: support@macxdvd.com) with the log file, they could help you solve it asap.

Sorry for the inconvenience caused.

Best,
Monica


#3

[QUOTE=Monica5876;2783011]Hi,

Thank you for using our program. As for the problem, pls email our support team support@macxdvd.com with the log file, they could help you solve it asap.

Sorry for the inconvenience caused.

Best,
Monica[/QUOTE]

Hi Monica,

I copied and pasted the log file into my email. Sent it 10/27/2016 at 22:27 CDST. My return email is donjames@suddenlinkmail.com. I have not heard from support.

My Apple Mail is not working. I am using MailSmith as my email client. Is there any way to tell MacXDVD Pro to use MailSmith?

Regards,

Don James


#4

[QUOTE=donaldjames;2783019]Hi Monica,

I copied and pasted the log file into my email. Sent it 10/27/2016 at 22:27 CDST. My return email is donjames@suddenlinkmail.com. I have not heard from support.

My Apple Mail is not working. I am using MailSmith as my email client. Is there any way to tell MacXDVD Pro to use MailSmith?

Regards,

Don James[/QUOTE]

Hi Don,

I just talked with my colleague from the support team. They did receive your email and get back to you. Maybe there is something wrong, so that you did not receive the reply. We would send the reply to you again. Please add support@macxdvd.com to your white list and check your inbox later.

Pls leave a comment here if the problem still occurs. We would do our best to help you. Thanks.

Best,
Monica


#5

[QUOTE=Monica5876;2783043]Hi Don,

I just talked with my colleague from the support team. They did receive your email and get back to you. Maybe there is something wrong, so that you did not receive the reply. We would send the reply to you again. Please add support@macxdvd.com to your white list and check your inbox later.

Pls leave a comment here if the problem still occurs. We would do our best to help you. Thanks.

Best,
Monica[/QUOTE]

Hi Monica,

I did receive an email from your colleague asking me to send a screenshot. I have sent the screenshot.

Regards,

Don James


#6

[QUOTE=donaldjames;2783045]Hi Monica,

I did receive an email from your colleague asking me to send a screenshot. I have sent the screenshot.

Regards,

Don James[/QUOTE]

Hi Don,

Glad to hear that :slight_smile:

Have a nice day!
Monica


#7

[QUOTE=Monica5876;2783046]Hi Don,

Glad to hear that :slight_smile:

Have a nice day!
Monica[/QUOTE]

Hi Monica,

Do you have any idea when I will have a solution to my copy problem?

Sincerely,

Don James


#8

[QUOTE=donaldjames;2783406]Hi Monica,

Do you have any idea when I will have a solution to my copy problem?

Sincerely,

Don James[/QUOTE]

Hi Don,

I just asked my colleague in support team. They are seeking for the solution to your problem. Once there is a result, I will keep you informed immediately. Thanks for your patience during the period.

Best,
Monica


#9

HI,

I was finally able to copy “I AM WRATH”. What happens: I start MacX DVD Ripper Pro, insert the dvd, choose a location for the copy and hit “run”. The copy starts and takes about 6 hours.

Please let me know what’s going on.

Thanks,

Don James


#10

Hi Don,

Here are some solutions to your question, please check and have a try:

  1. If you use MP4 with H264 codec, please change it to MP4 with MPEG4 codec to have a try.

  2. Could you please use “DVD Backup” feature to have a try?
    1:1 DVD copy enables you to backup your DVD with original video, audio and subtitles within only a few minutes (the processing time also depends on your CPU, Memory, DVD driver speed, hard drive writing speed, output setting and original DVD).

  3. Last, do you use other DVDs to have a try?

Sorry for the inconvenience caused!

Monica


#11

Hi Monica,

  1. How do I change H264 coded to MPEG4? I see nothing in the preferences for doing this.

  2. I used DVD Backup and made a mpg file in a few minutes. How do I burn a DVD from this file? How do I convert an mpg file to and iso file?

  3. I have been able to create an iso file with other dvds.

Sincerely,

Don


#12

Hi Don,

It seems that you’re confused about the solutions I provided before, and I’d like to explain it in detail:

  1. Our software can convert DVD to MPEG4 directly, so you can choose the format from the output profile of “Mac General Video” as shown:

  2. similarly, MacX DVD Ripper Pro also provides the solution to backup DVD to ISO image with original image preversed. You could refer to this article to know how to copy DVD to ISO step by step.

Please comment below if you have any question when using our software. Thanks and have a nice day!

Best,
Monica


#13

Hi Monica,

How do I convert an mpg file to and iso file?

Don


#14

Hi Don,

I’m sorry that our DVD ripper software cannot convert mpg file to iso file. If needed, you may look for a third party software to do the task. Sorry for the inconvenience.

Pls comment below if you have any other question about our product.

Best,
Monica