Hi everybody, first I have to say that i’m french and my english isn’t very good but i’ll try to report my problem as i can…
I bought an Acer Aspire 9302WSMi (the first and last time i deal with that brand, their support is non existing) in june 2007, few weeks later my cd/dvdrw not work as good as it should. It’s a Slimtype SSM-8515S with firmware v GRS6. I tried to upgrade it to GRS9 firmware but i couldn’t (here’s a capture of the error message : http://cjoint.com/?mFp4gw4cmL ).
The problem is that i can’t read (both retail or burned dvd) or burn dvd, i can’t read burned cd (only retail cd can be read), only thing i can do is burn cd. So only retail or blank cd are recognized by my computer. For dvd i have a message that say “insert a disc” or something like that.
Somebody can help me. I don’t want to send my Notebook to acer support because a lot of consummer had problems with acer’s support.
If someone can translate in french (via MP) the “how to” for upgrading that @!Â§??/ firmware, it will be cool.
Thanks for futur help.