Can't burn DVDs with Sony DW-D56A

tobiasaf · February 14, 2017, 2:06am

Hi all, I’ve been searching back and forth for about 2 weeks now trying to solve this problem. I can read and write CDs, I can read DVDs, I just can’t burn them. I’ve tried both + and - media from TDK, Sony, and Memorex. I’ve updated the firmware, downgraded the firmware, reupdated it, uninstalled all burning software, deleted registry keys for upper and lower limits, reinstalled everything, tried the Sony OEM firmware for this drive which is supposed to be newer (I have a Dell Inspiron 6000), all to no avail. Would anyone be so kind as to provide some advice or help? Even if it means that I just need to buy a new drive, I’d like to know where I’m standing. Thanks in advance, I really appreciate it!

Tobiasaf

Arachne · February 14, 2017, 8:17pm

Hi Tobiasaf, welcome to CDF

In what way “can’t burn them”?

Do burns fail (if so, an error log would help a lot)? Does the drive even recognise the discs?

Are you using the latest version of your burning software?

Sony is generally OK media, but Memorex and TDK often farm production out to different manufacturers. Try some Verbatim media and see if it helps.

tobiasaf · February 14, 2017, 8:17pm

Hi, thanks for checking in on this thread!

Actually, when I put in a blank DVD-R, the drive doesn’t even recognize the disk. It just starts making noise endlessly for about 5-8 minutes. It recognizes written DVDs fine though.

I’ve updated my burning software - I’m actually just trying to use the standard one that came with Dell, “Roxio Drive Letter Access,” with the latest version from the Dell support website… maybe I should invest in a “real” program? I’d like my computer to be able to recognize blank DVD-R’s at all, first, though.

Arachne · February 14, 2017, 8:17pm

Hmmmm…Roxio DLA can cause problems with disc recognition.

I have a daring idea for you - completely uninstall the DLA software, and download a trial version of Nero 6 (don’t have a link handy at the moment…but try www.nero.com )

I really wouldn’t use DLA, though (it’s the same kind of program as Nero’s InCD, which I wouldn’t touch either).

tobiasaf · February 14, 2017, 8:17pm

Okay, I’ve installed the Nero 7 demo (I couldn’t find the Nero 6 one). I put in my blank DVD and it’s still behaving the same - making noise endlessly.

Arachne · February 14, 2017, 8:17pm

Can you run Nero InfoTool (in the Nero Toolkit), and post the results? It’s really to see if there’s any Roxio drivers etc left on your system.

It’s a long file, but don’t worry.

Edit: in InfoTool, click the floppy-shaped icon in the top right, which will save the results as a text file. Then just copy and paste into a post.

tobiasaf · February 14, 2017, 8:17pm

Thanks again for following up. The results are posted below…

Nero InfoTool 4.03

Drive Information

Drive : SONY DVD RW DW-D56A
Type : DVDÂ±R/RW DL Recorder
Firmware Version : PFS3
Buffer Size : 2 MB
Date : ?
Serial Number
Vendor Specific : May27 ,2005
Drive Letter : D:
Location : 1:0
Mechanism : Tray
Read Speed : 24 X
Write Speed : 24 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD-R DL : No
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-RW : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : No
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-RW : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : Yes
Mount Rainier : No
SolidBurn : No
Labelflash : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : 1
Changes User : 4
Changes Vendor : 4

Disc Information (D:)

Type : no disc inserted

Interface Information

Adapter 1

Description : Primary IDE Channel

Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: FUJITSU MHV2080AH
Type : Disk Drive
DMA : On

Adapter 2

Description : Secondary IDE Channel

Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: SONY DVD RW DW-D56A
Type : CD-Rom Drive
DMA : On
Autorun : On

Software Information

Operating System : Windows XP Home Edition (5.01.2600 Service Pack 2)
Country : United States
Language : English
ANSI Code Page : 1252
OEM Code Page : 437
DirectX : DirectX 9.0c

Description : Nero Burning ROM
Version : 7, 2, 7, 0
Company : Nero AG
Version Check : Ok

Description : InCD
Version : 5, 1, 0, 15
Company : Nero AG

Description : Nero BurnRights Control Panel
Version : 2.0.0.8
Company : Nero AG

Description : Nero CD - DVD Speed
Version : 4, 5, 1, 6
Company : Nero AG

Description : Nero DriveSpeed
Version : 3, 0, 6, 0
Company : Nero AG

Description : Cover Designer
Version : 2, 4, 12, 0
Company : Nero AG

Description : Nero BackItUp
Version : 2, 2, 10, 0
Company : Nero AG

Description : Nero Home
Version : 1, 2, 0, 23
Company : Nero AG

Description : Nero ImageDrive
Version : 3.0.0.9
Company : Nero AG

Description : Nero MediaHome
Version : 1, 4, 0, 15
Company : Nero AG

Description : Nero PhotoSnap image editor
Version : 1, 2, 0, 19
Company : Nero AG

Description : Nero Recode 2
Version : 2, 3, 0, 12
Company : Nero AG

Description : Nero ShowTime
Version : 3, 0, 1, 7
Company : Nero AG

Description : Nero StartSmart
Version : 3, 2, 5, 0
Company : Nero AG

Description
Version : 3, 3, 5, 0
Company : Nero AG

Description : Nero Library
Version : 7, 2, 7, 0
Company : Nero AG

Description : Nero Vision
Version : 4,5,0,29
Company : Nero AG

Description : Nero SoundTrax
Version : 2, 3, 5, 0
Company : Nero AG

Description : Nero Scout
Version : 1, 2, 0, 23
Company : Nero AG

Description : Nero Photosnap Image Viewer
Version : 1, 2, 0, 19
Company : Nero AG

Hardware Information

CPU : 1866 MHz
Bus Speed : 133 MHz
Motherboard : Dell 0X9238
System : Dell Inspiron 6000
BIOS : Dell A07
Memory : 1023 MB
Sound : SigmaTel C-Major Audio
Video : ATI MOBILITY RADEON X300

Driver Information

Driver : Abiosdsk
Description : n/a
Version : n/a
Company : n/a

Driver : abp480n5
Description : AdvanSys SCSI Controller Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : ACPI
Description : ACPI Driver for NT
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ACPIEC
Description : ACPI Embedded Controller Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : adpu160m
Description : Adaptec Ultra160 SCSI miniport
Version : v3.60a (Lab01_N(johnstra).010529-2218)
Company : Microsoft Corporation

Driver : aec
Description : Microsoft Acoustic Echo Canceller
Version : 5.1.2601.2180
Company : Microsoft Corporation

Driver : AegisP
Description : IEEE 802.1X Protocol Driver
Version : 3.1.0.1
Company : Meetinghouse Data Communications

Driver : agpCPQ
Description : CompatNT AGP Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Aha154x
Description : Adaptec AHA-154x series SCSI miniport
Version : v1.13b (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : aic78u2
Description : Adaptec Ultra2 SCSI miniport
Version : v3.60a (Lab01_N.010510-0033)
Company : Microsoft Corporation

Driver : aic78xx
Description : Adaptec Ultra SCSI miniport
Version : v3.60a (Lab01_N.010510-0033)
Company : Microsoft Corporation

Driver : AliIde
Description : ALi mini IDE Driver
Version : 1.20
Company : Acer Laboratories Inc.

Driver : alim1541
Description : ALi M1541 NT AGP Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : amdagp
Description : AMD Win2000 AGP Filter
Version : 5.00 (xpsp_sp2_rtm.040803-2158)
Company : Advanced Micro Devices, Inc.

Driver : amsint
Description : AMD SCSI/NET Controller
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

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Description : n/a
Version : n/a
Company : n/a

Driver : APPDRV
Description : App Support Driver
Version : 1, 0, 1, 1
Company : Dell Inc

Driver : Arp1394
Description : IP/1394 Arp Client
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : asc
Description : AdvanSys SCSI Controller Driver
Version : 2.9I-MS (XPClient.010817-1148)
Company : Advanced System Products, Inc.

Driver : asc3350p
Description : AdvanSys SCSI Card Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : asc3550
Description : AdvanSys Ultra-Wide PCI SCSI Driver
Version : 3.1E-MS (XPClient.010817-1148)
Company : Advanced System Products, Inc.

Driver : AsyncMac
Description : MS Remote Access serial network driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Atdisk
Description : n/a
Version : n/a
Company : n/a

Driver : ati2mtag
Description : ATI Radeon WindowsNT Miniport Driver
Version : 6.14.10.6549
Company : ATI Technologies Inc.

Driver : Atmarpc
Description : IP/ATM Arp Client
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : audstub
Description : AudStub Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Avg7Core
Description : AVG Scanning Engine
Version : 7,1,0,402
Company : GRISOFT, s.r.o.

Driver : Avg7RsW
Description : AVG Resident Shield Unload Helper
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Company : GRISOFT, s.r.o.

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Description : AVG Resident Anti-Virus Shield
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Company : GRISOFT, s.r.o.

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Description : Broadcom Corporation NDIS 5.1 ethernet driver
Version : 4.25.0.0 built by: WinDDK
Company : Broadcom Corporation

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Version : n/a
Company : n/a

Driver : cbidf2k
Description : CardBus/PCMCIA IDE Miniport Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : cd20xrnt
Description : IBM Portable CD-ROM Drive Miniport
Version : v3.01 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Cdaudio
Description : CD-ROM Audio Filter Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

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Description : CD-ROM File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Cdrom
Description : SCSI CD-ROM Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

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Description : n/a
Version : n/a
Company : n/a

Driver : CmBatt
Description : Control Method Battery Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : CmdIde
Description : CMD PCI IDE Bus Driver
Version : 2.0.7 (XPClient.010817-1148)
Company : CMD Technology, Inc.

Driver : Compbatt
Description : Composite Battery Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Cpqarray
Description : Compaq Drive Array Controllers SCSI Miniport Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : dac2w2k
Description : Mylex Disk Array Controller Driver
Version : 6.00-21 (XPClient.010817-1148)
Company : Mylex Corporation

Driver : dac960nt
Description : Mylex Disk Array Controller Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Disk
Description : PnP Disk Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : DLABOIOM
Description : n/a
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Driver : DLACDBHM
Description : Shared Driver Component
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Company : Sonic Solutions

Driver : DLADResN
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Driver : DLAIFS_M
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Driver : DLAOPIOM
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Driver : DLAPoolM
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Driver : DLARTL_N
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Company : Sonic Solutions

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Description : NT Disk Manager Startup Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software

Driver : dmio
Description : NT Disk Manager I/O Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software

Driver : dmload
Description : NT Disk Manager Startup Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software.

Driver : DMusic
Description : Microsoft Kernel DLS Synthesizer
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : dpti2o
Description : DPT SmartRAID miniport
Version : 2.09 (Lab01_N.010309-0027)
Company : Microsoft Corporation

Driver : drmkaud
Description : Microsoft Kernel DRM Audio Descrambler Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : drvmcdb
Description : Device Driver
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Company : Sonic Solutions

Driver : drvnddm
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Company : Sonic Solutions

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Description : Fast FAT File System Driver
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Company : Microsoft Corporation

Driver : Fdc
Description : Floppy Disk Controller Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Flpydisk
Description : Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : FltMgr
Description : Microsoft Filesystem Filter Manager
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Company : Microsoft Corporation

Driver : Ftdisk
Description : FT Disk Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Gpc
Description : n/a
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Driver : HidUsb
Description : USB Miniport Driver for Input Devices
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Company : Microsoft Corporation

Driver : hpn
Description : NetRAID-4M Miniport Driver
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Company : Microsoft Corporation

Driver : HSFHWICH
Description : HSFHWICH WDM driver
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Company : Conexant Systems, Inc.

Driver : HSF_DP
Description : HSF_DP driver
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Company : Conexant Systems, Inc.

Driver : HSF_DPV
Description : HSF_DP driver
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Company : Conexant Systems, Inc.

Driver : HTTP
Description : HTTP Protocol Stack
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Company : Microsoft Corporation

Driver : i2omgmt
Description : I2O Utility Filter
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Company : Microsoft Corporation

Driver : i2omp
Description : I2O Miniport Driver
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Company : Microsoft Corporation

Driver : i8042prt
Description : i8042 Port Driver
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Driver : Imapi
Description : IMAPI Kernel Driver
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Driver : InCDfs
Description : InCD File System Driver
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Company : Nero AG

Driver : InCDPass
Description : Ahead RW Filter Driver
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Company : Nero AG

Driver : incdrm
Description : Nero MRW Filter Driver
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Description : INITIO ini910u SCSI miniport
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Company : Microsoft Corporation

Driver : IntelIde
Description : Intel PCI IDE Driver
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Driver : intelppm
Description : Processor Device Driver
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Driver : Ip6Fw
Description : IPv6 Windows Firewall Driver
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Driver : IpFilterDriver
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Driver : IpInIp
Description : IP in IP Encapsulation Driver
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Company : Microsoft Corporation

Driver : IpNat
Description : IP Network Address Translator
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Company : Microsoft Corporation

Driver : IPSec
Description : IPSec Driver
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Company : Microsoft Corporation

Driver : IRENUM
Description : Infra-Red Bus Enumerator
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Company : Microsoft Corporation

Driver : isapnp
Description : PNP ISA Bus Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : IWCA
Description : Intel Wireless Connection Agent
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Company : Intel Corporation

Driver : kbdhid
Description : HID Mouse Filter Driver
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Company : Microsoft Corporation

Driver : kmixer
Description : Kernel Mode Audio Mixer
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Driver : lbrtfdc
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Driver : mdmxsdk
Description : Diagnostic Interface DRIVER
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Company : Conexant

Driver : Modem
Description : Modem Device Driver
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Company : Microsoft Corporation

Driver : mouhid
Description : HID Mouse Filter Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : mraid35x
Description : MegaRAID RAID Controller Driver for Windows Whistler 32
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Company : American Megatrends Inc.

Driver : MRxDAV
Description : Windows NT WebDav Minirdr
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Company : Microsoft Corporation

Driver : MSKSSRV
Description : MS KS Server
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Company : Microsoft Corporation

Driver : MSPCLOCK
Description : MS Proxy Clock
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Company : Microsoft Corporation

Driver : MSPQM
Description : MS Proxy Quality Manager
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Company : Microsoft Corporation

Driver : mssmbios
Description : System Management BIOS Driver
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Company : Microsoft Corporation

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Description : NDIS 3.0 connection wrapper driver
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Company : Microsoft Corporation

Driver : Ndisuio
Description : NDIS User mode I/O Driver
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Driver : NdisWan
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Driver : NIC1394
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Company : Microsoft Corporation

Driver : Npfs
Description : NPFS Driver
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Company : Microsoft Corporation

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Driver : Ntfs
Description : NT File System Driver
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Driver : nv
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Driver : NwlnkFlt
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Company : Microsoft Corporation

Driver : NwlnkFwd
Description : NWLINK2 Forwarder Driver
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Company : Microsoft Corporation

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Description : 1394 OpenHCI Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
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Description : OMCI Device Driver
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Company : Dell Inc

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Description : Parallel Port Driver
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Company : Microsoft Corporation

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Description : Partition Manager
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : ParVdm
Description : VDM Parallel Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : PCI
Description : NT Plug and Play PCI Enumerator
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Company : Microsoft Corporation

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Driver : PCIIde
Description : Generic PCI IDE Bus Driver
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Company : Microsoft Corporation

Driver : Pcmcia
Description : PCMCIA Bus Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

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Description : PERC 2 Miniport Driver
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Company : Microsoft Corporation

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Description : PERC 2 Hibernate Driver
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Company : Microsoft Corporation

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Description : MS QoS Packet Scheduler
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Company : Microsoft Corporation

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Description : Parallel Technologies DirectParallel IO Library
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Company : Parallel Technologies, Inc.

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Description : Px Engine Device Driver for Windows 2000/XP
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Company : Sonic Solutions

Driver : ql1080
Description : Miniport Driver for QLogic ISP PCI Adapters
Version : 3.04
Company : QLogic Corporation

Driver : Ql10wnt
Description : Miniport Driver for QLogic ISP PCI Adapters
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : ql12160
Description : Miniport Driver for QLogic ISP PCI Adapters
Version : 7.13.02 (W64)
Company : QLogic Corporation

Driver : ql1240
Description : QLogic ISP PCI Adapters
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : ql1280
Description : Miniport Driver for QLogic ISP PCI Adapters
Version : 7.13.01 (W2K)
Company : QLogic Corporation

Driver : Rasl2tp
Description : RAS L2TP mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : RasPppoe
Description : RAS PPPoE mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Raspti
Description : PTI DirectParallel® mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Rdbss
Description : Redirected Drive Buffering SubSystem Driver
Version : 5.1.2600.2902 (xpsp_sp2_gdr.060505-0036)
Company : Microsoft Corporation

Driver : RDPCDD
Description : RDP Miniport
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : rdpdr
Description : Microsoft RDP Device redirector
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : RDPWD
Description : RDP Terminal Stack Driver (US/Canada Only, Not for Export)
Version : 5.1.2600.2695 (xpsp_sp2_gdr.050609-1528)
Company : Microsoft Corporation

Driver : redbook
Description : Redbook Audio Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : s24trans
Description : Intel WLAN Packet Driver
Version : 9, 0, 0, 3
Company : Intel Corporation

Driver : sdbus
Description : SecureDigital Bus Driver
Version : 6.0.4069.1 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Secdrv
Description : Macrovision SECURITY Driver
Version : 4.00.060
Company : Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.

Driver : serenum
Description : Serial Port Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Serial
Description : Serial Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Sfloppy
Description : SCSI Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Simbad
Description : n/a
Version : n/a
Company : n/a

Driver : sisagp
Description : SiS NT AGP Filter
Version : 5.12.01.2010 (xpsp_sp2_rtm.040803-2158)
Company : Silicon Integrated Systems Corporation

Driver : Sparrow
Description : Adaptec AIC-6x60 series SCSI miniport
Version : v2.0a (ReleaseBinaries.001205-1804)
Company : Adaptec, Inc.

Driver : splitter
Description : Microsoft Kernel Audio Splitter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : sr
Description : System Restore Filesystem Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Srv
Description : Server driver
Version : 5.1.2600.2893 (xpsp_sp2_gdr.060420-2102)
Company : Microsoft Corporation

Driver : STAC97
Description : SigmaTel Audio Driver (WDM)
Version : 5.10.4255
Company : SigmaTel, Inc.

Driver : swenum
Description : Plug and Play Software Device Enumerator
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : swmidi
Description : Microsoft GS Wavetable Synthesizer
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : symc810
Description : Symbios Logic Inc. SCSI Miniport Driver
Version : 5.1.2409.1 (ReleaseBinaries.001205-1804)
Company : Symbios Logic Inc.

Driver : symc8xx
Description : Symbios 8XX SCSI Miniport Driver
Version : 5.1.2409.1 (ReleaseBinaries.001205-1804)
Company : LSI Logic

Driver : sym_hi
Description : Symbios Hi-Perf SCSI Miniport Driver
Version : 5.1.2462.0 (Lab01_N.010309-0027)
Company : LSI Logic

Driver : sym_u3
Description : Symbios Ultra3 SCSI Miniport Driver
Version : 5.1.2462.0 (Lab01_N.010309-0027)
Company : LSI Logic

Driver : sysaudio
Description : System Audio WDM Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Tcpip
Description : TCP/IP Protocol Driver
Version : 5.1.2600.2892 (xpsp_sp2_gdr.060420-0254)
Company : Microsoft Corporation

Driver : TDPIPE
Description : Named Pipe Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : TDTCP
Description : TCP Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : TermDD
Description : Terminal Server Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : TosIde
Description : Toshiba PCI IDE Controller
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Udfs
Description : UDF File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ultra
Description : Promise Ultra66 Miniport Driver
Version : 1.43 (Build 0603)
Company : Promise Technology, Inc.

Driver : Update
Description : Update Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbccgp
Description : USB Common Class Generic Parent Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbehci
Description : EHCI eUSB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbhub
Description : Default Hub Driver for USB
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbprint
Description : USB Printer driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : USBSTOR
Description : USB Mass Storage Class Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbuhci
Description : UHCI USB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : VgaSave
Description : n/a
Version : n/a
Company : n/a

Driver : viaagp
Description : VIA NT AGP Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ViaIde
Description : Generic PCI IDE Bus Driver
Version : 1.00.01.01
Company : Microsoft Corporation

Driver : VolSnap
Description : Volume Shadow Copy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : w29n51
Description : IntelÂ® Wireless LAN Driver
Version : 9000-61 Driver
Company : IntelÂ® Corporation

Driver : Wanarp
Description : MS Remote Access and Routing ARP Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : wanatw
Description : n/a
Version : n/a
Company : n/a

Driver : WDICA
Description : n/a
Version : n/a
Company : n/a

Driver : wdmaud
Description : MMSYSTEM Wave/Midi API mapper
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : winachsf
Description : n/a
Version : n/a
Company : n/a

Driver : InCDRec
Description : n/a
Version : n/a
Company : n/a

Driver : msvcrt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : msvcirt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : mfc42.dll
Version : 6.02.4131.0

Driver : msvcp60.dll
Version : 6.02.3104.0

Driver : msvcr70.dll
Version : 7.00.9466.0

Driver : ole32.dll
Version : 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)

Driver : olepro32.dll
Version : 5.1.2600.2180

Driver : oledlg.dll
Version : 1.0 (XPClient.010817-1148)

Driver : advapi32.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : comctl32.dll
Version : 5.82 (xpsp_sp2_rtm.040803-2158)

Driver : setupapi.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : aacenc32.dll
Version : 4,2,12,25

Driver : AC3.dll
Version : 1, 0, 0, 1

Driver : Aiff.dll
Version : 2, 0, 1, 1

Driver : AReadyLB_Nero.dll
Version : 5, 0, 0, 15

Driver : Audible.dll
Version : 1, 0, 0, 2

Driver : DefConvertor.dll
Version : 2, 0, 2, 5

Driver : lame_enc.dll
Version : 3, 96, 1, 0

Driver : MFC71.dll
Version : 7.10.3077.0

Driver : mp3PP.dll
Version : 1, 0, 0, 17

Driver : mp3PRO.dll
Version : 2, 0, 5, 3

Driver : mp3PRO_dmo.dll
Version : 2, 0, 0, 17

Driver : mp3PRO_hlp.dll
Version : 2, 0, 0, 17

Driver : msa.dll
Version : 2, 0, 9, 38

Driver : MSAxp.dll
Version : 2, 0, 9, 38

Driver : msvcp71.dll
Version : 7.10.3077.0

Driver : msvcr71.dll
Version : 7.10.3052.4

Driver : NeroDigital.dll
Version : 1, 0, 0, 2

Driver : ogg.dll
Version : 1, 0, 0, 9

Driver : Wav.dll
Version : 2, 0, 2, 3

Driver : aacplus.dll
Version : 4,2,12,25

Driver : AReadyLB.dll
Version : 5, 0, 0, 10

Driver : atl71.dll
Version : 7.10.3077.0

Driver : gdiplus.DLL
Version : 5.1.3102.1360 (xpsp2.040109-1800)

Driver : HMNavigator.ax
Version : 4,2,12,25

Driver : MSVCP60.DLL
Version : 6.00.8972.0

Driver : msvcp71.dll
Version : 7.10.3077.0

Driver : msvcr71.dll
Version : 7.10.3052.4

Driver : NDParser.ax
Version : 4,2,12,25

Driver : ndvddisc.dll
Version : 4,2,12,

Driver : NeAMR.dll
Version : 4,2,12,25

Driver : NeAudCD.ax
Version : 4,2,12,25

Driver : NeAudible.ax
Version : 4,2,12,25

Driver : NeAudio.ax
Version : 4,2,12,25

Driver : NeAudio2.ax
Version : 4, 2, 12, 25

Driver : NeAudioConv.ax
Version : 4,2,12,25

Driver : NeAVSync.ax
Version : 4,2,12,

Driver : NeBDGraphic.ax
Version : 4,2,12,25

Driver : NeBDThumbnail.ax
Version : 4,2,12,25

Driver : NeCapture.ax
Version : 4,2,12,25

Driver : NeDeinterlace.ax
Version : 4,2,12,

Driver : NeDiscManager.dll
Version : 4,2,12,25

Driver : NeDVD.ax
Version : 4,2,12,25

Driver : NeDVSplitter.ax
Version : 4,2,12,25

Driver : NeFileSourceAsync.ax
Version : 4,2,12,25

Driver : NeFileSrc.ax
Version : 4,2,12,25

Driver : NeFSource.ax
Version : 4,2,12,25

Driver : NeFTC.ax
Version : 1, 0, 0, 0

Driver : NeMlpDec.dll
Version : 4,2,12,14

Driver : NeNDAud.ax
Version : 4,2,12,25

Driver : NeNDGui.dll
Version : 4,2,12,25

Driver : NeNDMux.ax
Version : 4,2,12,25

Driver : NeNDVid.ax
Version : 4,2,12,25

Driver : NeOggSplitter.ax
Version : 4,2,12,25

Driver : NeOverlayMixer.ax
Version : 4,2,12,25

Driver : NePhotoSource.ax
Version : 4,2,12,25

Driver : NePSMuxer.ax
Version : N/A

Driver : NeQTDec.ax
Version : 4,2,12,25

Driver : NeRender.ax
Version : 4,2,12,25

Driver : NeResize.ax
Version : 4,2,12,

Driver : neroadb.dll
Version : 4,2,12,25

Driver : neroapl.dll
Version : 4,2,12,25

Driver : NeroFormatConv.ax
Version : 4,2,12,25

Driver : NeroVideoProc.ax
Version : 4,2,12,25

Driver : NeSampleQueue.ax
Version : 1, 0, 0, 0

Driver : NeSBE.ax
Version : 4,2,12,25

Driver : NeSceneDetector.ax
Version : 4,2,12,25

Driver : NeSoundProc.ax
Version : 4,2,12,25

Driver : NeSplitter.ax
Version : 4,2,12,25

Driver : NeStreamControl.ax
Version : 1, 0, 0, 0

Driver : NeSubpicture.ax
Version : 4,2,12,25

Driver : NeSubtitle.ax
Version : 4,2,12,25

Driver : NeVCD.ax
Version : 4,2,12,25

Driver : NeVCR.ax
Version : 4,2,12,25

Driver : NeVideo.ax
Version : 4,2,12,25

Driver : NeVideoAnalyzer.ax
Version : 4,2,12,25

Driver : NeVideoHD.ax
Version : 4,2,12,25

Driver : NeVideoRenderer.ax
Version : 4,2,12,25

Driver : AdvrCntr2.dll
Version : 3,19,0, 7200

Driver : atl71.dll
Version : 7.10.3077.0

Driver : BCGCBPRO800u.dll
Version : 8, 00, 0, 0

Driver : BCGPOleAcc.dll
Version : 8, 50, 0, 0

Driver : BDEngine.dll
Version : 4,2,12,25

Driver : CaptureAPI.dll
Version : 1, 2, 0, 23

Driver : cximage.dll
Version : 5, 9, 9, c

Driver : DriveLocker.dll
Version : 1, 0, 0, 18

Driver : em2v.dll
Version : 4,2,12,25

Driver : GCCapture.ax
Version : 4,5,0,29

Driver : GCCore.dll
Version : 4,5,0,29

Driver : GCHW.dll
Version : 4,5,0,16

Driver : iconv.dll
Version : 1.9

Driver : lib3ds_dll.dll
Version : n/a

Driver : libxml2.dll
Version : n/a

Driver : log4cxx.dll
Version : 1, 0, 0, 0

Driver : MediaLibraryNSE.dll
Version : 1, 2, 0, 23

Driver : Mesa3D_license.txt
Version : n/a

Driver : MesaOpenGL32.DLL
Version : n/a

Driver : MFC71.dll
Version : 7.10.3077.0

Driver : mfc71u.dll
Version : 7.10.3077.0

Driver : MPVInterface.dll
Version : 2.0.0.0

Driver : msvcp71.dll
Version : 7.10.3077.0

Driver : msvcr71.dll
Version : 7.10.3052.4

Driver : MultiChannel.dll
Version : 4,2,12,

Driver : ndaudio.dll
Version : 1, 0, 0, 1

Driver : NeAcEnc.dll
Version : 4,2,12,25

Driver : NeEm2a.dll
Version : 4,2,12,25

Driver : NeEm2v.dll
Version : 4,2,12,25

Driver : NeGuideStore.dll
Version : 1, 1, 0, 0

Driver : NeGuideStoreLoader.dll
Version : 1, 1, 0, 0

Driver : Nero3DMenuEffects.dll
Version : 1, 0, 0, 7

Driver : NeroCBUI.dll
Version : 1, 7, 0, 7

Driver : NeroCheck.exe
Version : 1, 0, 0, 5

Driver : NeroDigitalExt.dll
Version : 2, 0, 0, 8

Driver : NeroFileDialog.dll
Version : 1, 2, 0, 23

Driver : NEROINST.DB
Version : n/a

Driver : NeroIPP.dll
Version : 4,2,12,25

Driver : NeroMediaCon.dll
Version : 4,2,12,25

Driver : NeroScoutOptions.exe
Version : 1, 2, 0, 23

Driver : NeroSearch.dll
Version : 1, 2, 0, 23

Driver : NeroSearchAdvanced.exe
Version : 1, 2, 0, 23

Driver : NeroSearchBar.dll
Version : 1, 2, 0, 23

Driver : NeroSearchTray.dll
Version : 1, 2, 0, 23

Driver : NeroSearchTrayHook.dll
Version : 1, 2, 0, 23

Driver : NeroStarter.dll
Version : 1, 0, 0, 2

Driver : NeroUpgrade.exe
Version : 2.3.19.0

Driver : NeVcr.dll
Version : 4,2,12,25

Driver : NMAudioCDContentHandler.dll
Version : 1, 2, 0, 23

Driver : NMBgMonitor.exe
Version : 1, 2, 0, 23

Driver : NMCoFoundation.dll
Version : 1, 2, 0, 23

Driver : NMDataServices.dll
Version : 1, 2, 0, 23

Driver : NMDvdContentHandler.dll
Version : 1, 2, 0, 23

Driver : NMFileContentHandler.dll
Version : 1, 2, 0, 23

Driver : NMFirstStart.exe
Version : 1, 2, 0, 23

Driver : NMFullTextExtraction.dll
Version : 1, 2, 0, 23

Driver : NMIndexStoreSvr.exe
Version : 1, 2, 0, 23

Driver : NMIndexStoreSvrPS.dll
Version : 1, 2, 0, 23

Driver : NMLogCxx.dll
Version : 1, 2, 0, 23

Driver : NMPlaybackComponent.dll
Version : 1, 2, 0, 23

Driver : NMPluginBase.dll
Version : 1, 2, 0, 23

Driver : NMSearch.dll
Version : 1, 2, 0, 23

Driver : NMSearchPluginFileSystem.dll
Version : 1, 2, 0, 23

Driver : NMSearchPluginMediaLibrary.dll
Version : 1, 2, 0, 23

Driver : NMSearchPluginSimilarImages.dll
Version : 1, 2, 0, 23

Driver : NMSearchPluginWeb.dll
Version : 1, 2, 0, 23

Driver : NMSlideShow.dll
Version : 1, 2, 0, 23

Driver : NMSQLDB.dll
Version : 1, 2, 0, 23

Driver : NMSSContentHandler.dll
Version : 1, 2, 0, 23

Driver : NMSSEffects.dll
Version : 1, 2, 0, 23

Driver : NMSVCDContentHandler.dll
Version : 1, 2, 0, 23

Driver : NMThumbnailIconsGen.dll
Version : 1, 2, 0, 23

Driver : NMTVConfigdvbc.xml
Version : n/a

Driver : NMTVConfigdvbs.xml
Version : n/a

Driver : NMTVServices.dll
Version : 1, 2, 0, 23

Driver : NMTVServicesInterfacesPS.dll
Version : 1, 2, 0, 23

Driver : NMTvWizard.exe
Version : 1, 2, 0, 23

Driver : NMUPnPBrowser.dll
Version : 1, 2, 0, 23

Driver : NMUPnPServicesLibPS.dll
Version : 1, 2, 0, 23

Driver : NMVDS.dll
Version : 1, 2, 0, 23

Driver : NMVisualizerNas.dll
Version : 1, 2, 0, 23

Driver : NSGResources.dll
Version : 1, 0, 0, 7

Driver : NSG_dxFilter.dll
Version : 1, 0, 0, 7

Driver : ROLLBACK.DB
Version : n/a

Driver : ShellManager.dll
Version : 2.3.19.0

Driver : zlib1.dll
Version : 1.2.3

Driver : fx1.nvl
Version : n/a

Driver : languages.nvl
Version : n/a

Driver : NasEditor.nvl
Version : n/a

Driver : Afterglow.nvp
Version : n/a

Driver : Alien Funk Too.nvp
Version : n/a

Driver : Alien Funk.nvp
Version : n/a

Driver : Black Hole.nvp
Version : n/a

Driver : Blobz.nvp
Version : n/a

Driver : Bouncing Betty.nvp
Version : n/a

Driver : Chaos.nvp
Version : n/a

Driver : Circumvent.nvp
Version : n/a

Driver : ColorSpray.nvp
Version : n/a

Driver : Crunch.nvp
Version : n/a

Driver : Dances with sprites.nvp
Version : n/a

Driver : Dancing Flower.nvp
Version : n/a

Driver : Deep Dive.nvp
Version : n/a

Driver : Drunk.nvp
Version : n/a

Driver : Evil Germz.nvp
Version : n/a

Driver : Explosion.nvp
Version : n/a

Driver : Flash.nvp
Version : n/a

Driver : Floor.nvp
Version : n/a

Driver : Fuzzy.nvp
Version : n/a

Driver : Groovy Plasma.nvp
Version : n/a

Driver : Hotlines.nvp
Version : n/a

Driver : Hypnotic.nvp
Version : n/a

Driver : Ieltjes Carnaval.nvp
Version : n/a

Driver : Ieltjes Thing 2.nvp
Version : n/a

Driver : Ieltjes Thing.nvp
Version : n/a

Driver : In and Out.nvp
Version : n/a

Driver : Inside.nvp
Version : n/a

Driver : Insufficient Dictionary.nvp
Version : n/a

Driver : Into the Deep.nvp
Version : n/a

Driver : Jelly Wormz.nvp
Version : n/a

Driver : Kaleidoscope.nvp
Version : n/a

Driver : Landscape.nvp
Version : n/a

Driver : Line Art.nvp
Version : n/a

Driver : Liquid.nvp
Version : n/a

Driver : Mars.nvp
Version : n/a

Driver : Microscope.nvp
Version : n/a

Driver : MindTwizt.nvp
Version : n/a

Driver : MJ Past and Present.nvp
Version : n/a

Driver : Need Sunglassez.nvp
Version : n/a

Driver : New Preset.nvp
Version : n/a

Driver : Nice.nvp
Version : n/a

Driver : Owww.nvp
Version : n/a

Driver : Paddo Tango.nvp
Version : n/a

Driver : Pentium.nvp
Version : n/a

Driver : Perspective Tunnel.nvp
Version : n/a

Driver : Planar.nvp
Version : n/a

Driver : Plant.nvp
Version : n/a

Driver : Plasma.nvp
Version : n/a

Driver : Plumeau.nvp
Version : n/a

Driver : PsychoZoom.nvp
Version : n/a

Driver : Quantum Tunnel.nvp
Version : n/a

Driver : RenderExample1.nvp
Version : n/a

Driver : RenderExample2.nvp
Version : n/a

Driver : RenderExample3.nvp
Version : n/a

Driver : Ring.nvp
Version : n/a

Driver : Shadows.nvp
Version : n/a

Driver : Shining Star.nvp
Version : n/a

Driver : Shortcut.nvp
Version : n/a

Driver : Slime.nvp
Version : n/a

Driver : Smudge.nvp
Version : n/a

Driver : Spacy.nvp
Version : n/a

Driver : SpiderRag.nvp
Version : n/a

Driver : Spin Art.nvp
Version : n/a

Driver : Spring.nvp
Version : n/a

Driver : SpriteScope.nvp
Version : n/a

Driver : Spyrodelic.nvp
Version : n/a

Driver : Squares.nvp
Version : n/a

Driver : Stairways.nvp
Version : n/a

Driver : Starfield.nvp
Version : n/a

Driver : Symmetry to the point.nvp
Version : n/a

Driver : The Black Lotus.nvp
Version : n/a

Driver : Torus.nvp
Version : n/a

Driver : Tri-act.nvp
Version : n/a

Driver : Tubes.nvp
Version : n/a

Driver : Tunnel.nvp
Version : n/a

Driver : Unlimited Objects.nvp
Version : n/a

Driver : Vaagheid Galore.nvp
Version : n/a

Driver : Waterfall.nvp
Version : n/a

Driver : WaterMorph.nvp
Version : n/a

Driver : Wormhole.nvp
Version : n/a

Driver : Xyber.nvp
Version : n/a

Driver : Zoomer.nvp
Version : n/a

Driver : vis_nas.dll
Version : 1, 1, 1, 254

Driver : EULA_chs.rtf
Version : n/a

Driver : EULA_cht.rtf
Version : n/a

Driver : Eula_deu.rtf
Version : n/a

Driver : EULA_ene.rtf
Version : n/a

Driver : EULA_eng.rtf
Version : n/a

Driver : EULA_enu.rtf
Version : n/a

Driver : EULA_esm.rtf
Version : n/a

Driver : EULA_esp.rtf
Version : n/a

Driver : EULA_fra.rtf
Version : n/a

Driver : EULA_frc.rtf
Version : n/a

Driver : EULA_ita.rtf
Version : n/a

Driver : Eula_jpn.rtf
Version : n/a

Driver : Eula_kor.rtf
Version : n/a

Driver : EULA_nld.rtf
Version : n/a

Driver : EULA_ptg.rtf
Version : n/a

Driver : EULA_sve.rtf
Version : n/a

Driver : APATCH.DLL
Version : 1.20.1210

Arachne · February 14, 2017, 8:17pm

OK, first…try uninstalling InCD through Add/Remove Programs. As I said before, it’s similar software (“packet-writing” software) to Sonic/Roxio DLA, and should be avoided IMO.

Also, I can still see quite a few Sonic Solutions things in there, that could well be causing the problem.

That’s all I can think of off the top of my head, but it’s something to start with - the InfoTool result will help others who give you a hand, too.

tobiasaf · February 14, 2017, 8:17pm

Thanks a lot for your help, Arachne, I appreciate it!

Does anyone know how I can remove those Sonic Solutions related drivers?

Arachne · February 14, 2017, 8:17pm

Hopefully it is just a software thing, but in case it’s not, can you try the drive in another PC at all?

Edit: scratch that, you can read DVDs OK…well, at least the DVD laser isn’t dead.

So I’m betting Sonic has stuffed your system in some way.

tobiasaf · February 14, 2017, 8:17pm

Unfortunately, it’s a laptop drive and I don’t have another computer here with me that I can try connecting it to.

I deleted the drivers that referenced Sonic in the InfoTool log by searching for them in windows search (they were in windows\drivers), so here’s my new log…